Make custom workflow to work with tasks created via WRIKE API

I have been trying to create tasks via API in a folder, which already has a custom workflow defined. However, the workflow process doesn't continue, after I create the task accordingly. 

For eg, on task creation, an approver should have been added according to the workflow. But it doesn't take place..Unless everything is done manually,it won't move on with the custom workflow process.

Can anyone suggest a workaround for this issue, as I want the custom worklfow to work with the tasks which will be created via WRIKE api.

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3件のコメント
Spot On Innovative Approach Stellar Advice

Hi Neethu Rachel Rajan, welcome to the Community🤗 Looks like you've already reached out to Support about this. Our API experts will get back to you shortly via email when they confirm all the details.

Lisa K. Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Lisa K. Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

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Spot On Innovative Approach Stellar Advice

Was this ever figured out? I am trying to do the same with my team. 

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Spot On Innovative Approach Stellar Advice

Hi Colin Burke, thank you for joining in the conversation. Setting task status by API does not trigger corresponding automation (i.e. starting an approval associated with that status or adding a task assignee). This is expected behavior and the reason is that the API itself is automation. 

Hence, you will need to set the task status via workspace to trigger the automatic approval. Alternatively, you can make a separate API call to create an approval for the tasks where the status is changed via API: https://developers.wrike.com/api/v4/approvals/#create-approval.

I also agree that it would be extremely useful to start automatic approval upon task creation via API, and if you have a moment, I encourage you to share your idea in the Product feedback section: https://help.wrike.com/hc/en-us/community/topics/115000020349-Product-Feedback. Thank you in advance 🙌

Lisa K. Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Lisa K. Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

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