Allowing for "Preferred Name" field to sync with Azure AD

Please please PLEASE add a preferred name field that can sync with Azure AD. My company syncs our Wrike accounts with AD and so every time it does, it pulls in my legal first name as my name in Wrike (which is very different from the name I go by). The only override is to submit a ticket to my company helpdesk to manually change my first name in Wrike (since I don't have permissions), but then it changes back the first time the system syncs with AD. It's EXTREMELY frustrating - your name is your identity and to be forced to use a different name is not fun. And it's extremely confusing for other people who don't recognize my name and for team members trying to find and tag me. 

Upvote 6
6件のコメント
Spot On Innovative Approach Stellar Advice
Avatar

Hey Michelle Jaeger, thanks for getting in touch about this. I can totally appreciate that this must be frustrating for you. 

I'm looking into this for you now and as soon as I have some more info to share I'll be back in touch.

If you need anything else in the meantime let me know 👍

Elaine Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Elaine Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

0
コメントアクション Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi Michelle Jaeger, apologies for the delay in getting back to you here. 

We've looked into this and it's possible that our Support team may be able to help with this. I've raised a ticket for you now and a member of the team will be in touch 👍

Elaine Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Elaine Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

1
コメントアクション Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Thanks for the update Elaine! Please let us know how this progresses. 

0
コメントアクション Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi Michelle Jaeger, the team has reached out by email to assist further. 

If you need anything else from us don't hesitate to ask 👍

Elaine Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Elaine Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

0
コメントアクション Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Elaine Is this adjustment being handled as a global change, or case-by-case? We are implementing SSO and are curious about the ability for the Wrike user profile name to be different from our company's AD. Thanks in advance for any additional info.

0
コメントアクション Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi Gretchen Linder, it looks like for now it's case-by-case for easier communication, so I'm going to raise your question to our Support team too 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
コメントアクション Permalink

Folllowing List for Post: Allowing for "Preferred Name" field to sync with Azure AD
[this list is visible for admins and agents only]

トップ
Didn’t find what you were looking for? Write new post