Issues with multiple google accounts when linking google files
I have noticed that when I link a google folder to a wrike task it asks me which of my two google accounts I wish to access the google drive from. I select my work one, but once the file is linked it seemd to default access to my personal account meaning I am asked for file sharing permissions for work documents, which should not be the case. Is this a bug when a Wrike user has multiple google accounts?
Other colleagues are experiencing the same
Hi Kate Tenney,
I can see that our Product team was in contact with you about this experience. If you need any further assistance, be sure to let me know!
I am having the same issue. Please post the solution...
Hi Oliver Palan! I'm sorry to hear you're having this issue! My colleagues will get back to you about this ASAP 👍
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Any update on this issue? I have the same problem. Linked files keep trying to open with my personal gmail instead of my work account.
Hi Trevor Vaughan, welcome to the Community 👋 I can see our Support team has contacted you about this already 👍 Please let us know if we can help you with anything else!
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hi Lisa, yes Darina reached out to me. I understand it is a browser side issue, not Wrike. However, the solution that was suggested to me does not work on Opera. Perhaps it does on Chrome. Regardless, thanks for following up.
Hi there - having the same issue as others here. Is there a help article or someone who can reach out?
Hey Terese Walsh, I've asked my colleague from our Support team to reach out to you about this, and they now have. Any other questions, please let me know, I'll be happy to help 🤗
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hi. I'm having this same issue: When I try to open a linked Google Doc from within a Wrike project or task, it always defaults to using my personal Google account. But I want it to always use my work account.
Is there a solution you can post here? If not, can a Support team member please contact me to help? Thanks!
Hey Jim Reische 👋 Welcome to the community! Thanks for bringing this to our attention. I'll raise a Support Ticket for you, and one of our team members will be in touch with you shortly 👍
Rohan V Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars
Rohan V Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars