Size limits on attachments

Is there a size limit on the attachments individuals can add to request forms?

help.wrike.com/hc/en-us/articles/115004740045-Create-a-Request-Form-for-Admins-?flash_digest=05c5144b4c62bca8e1a6c87032958e6cf0c4b965

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
6件のコメント

I haven't seen a limit while uploading, but I am curious as well. I know there is a limit on the total attachments you have at an account level. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I believe the individual file size limit is 500 MB. I am not sure if that applies to request forms, though. I assume it does.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hey everyone!  I just heard back from my Customer Success Manager and the size limit for attachments on request forms is 4GB.

1
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Stephen

Bingo Julie, thanks for posting. Here's some additonal info:

 

  • 4GB file size limit for attachments.
  • There's a limit for downloading multiple files: if you download multiple files at once and their total size is more than 500 MB limit you will see "The attachments you are trying to download exceed the download limit of 500 MB."
  • It's not possible to upload zero-byte files to Wrike (i.e. the file size must be > 0 bytes).
  • No file type restrictions, any file can be attached.

I'm going to mark this thread as answered, thanks for the help guys 👍

 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Stephen this contradicts a post by Anastasia... https://help.wrike.com/hc/en-us/community/posts/115000243509-Storage-capacity-and-version-control

Is the file limit 4GB or 500MB?

Is there a difference when uploading into a Request as opposed to attaching to a task?

Can you download one file if it is 4GB?

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hey David Hoffman! I'm going to raise a Support ticket for this and then update this thread with the info so there's no confusion here. Someone will reach out to you soon 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Size limits on attachments
[this list is visible for admins and agents only]

トップ
Didn’t find what you were looking for? Write new post