Do custom fields have cascading options?
For example, if i have a drop down of branch locations and then a drop down of regions... if i choose my region, can the branch location drop down lessen to ONLY the branches in that region?
どのようなことでお手伝いできますか?
学ぶ。 共有する。 議論する。
For example, if i have a drop down of branch locations and then a drop down of regions... if i choose my region, can the branch location drop down lessen to ONLY the branches in that region?
Folllowing List for Post: Do custom fields have cascading options?
[this list is visible for admins and agents only]
Hi Natalie, there is no conditions like this for Customer Fields.
I've seen someone have the same question in the past and they simply decided to have one Custom Field with both information entered. So for you, you might use "Region/Branch" in one Dropdown list so it's clearer for everyone working on the task. It would be great to hear if this would work, and if not what you're looking to achieve (perhaps Reports, Dashboards)? Thanks! 🙂