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Gmail Integration

7件のコメント

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    JR Hopwood

    I completely agree with Meganne. I'll also add that if I'm searching and I hit enter instead of clicking "search" the task just gets created as is. Please bring back the old app, it was great!!

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    Bo Wiesman

    Any update on this yet? Current integration is horrible and merely unworkable due to the slowness and unresponsiveness. 

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    Mike Boysen

    Another shortcoming is the inability to search for an existing task to connect an email to.

    Here's a use case: a Wrike user creates a trouble ticket (about Wrike) using a request form. A task is created. If I need to engage Wrike support, I have to send a separate email. Even if I cc' the task, it's not integrated (tested), so a response from Wrike is not integrate. This requires me to continually forward responses to the task, requiring to me to find the task, copy the email address, and past in the forward address. 

    I posted on this subject here as well...

    https://help.wrike.com/hc/en-us/community/posts/360019199534-Ability-to-select-an-existing-task-to-link-to-an-email-in-GMail

    P.S. These are the things that should be prioritized over introducing things like "Themes." Form does not supercede function, it's effectively says "I've run out of ideas." This is the opinion of a recovering software developer. I also don't subscribe to the "idea" upvoting approach to developing a road map. There's every reason to believe that the best ideas were never suggested, nor do votes mean the ideas have any value.

    So, take my idea with a grain of salt ;)

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    Natalia Garcia

    Is possible to modify the name and description ofhte task from Gmail? I have not been able to do it. 

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    Natalia Garcia

    Setting up the due date  from Gmail is not possible, neither editing the title of the task. These 2 features are neededso the integration is really useful. 

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    Lisa

    Hey @All, thanks for sharing your feedback here. For now I don't have an update for you, but please let me know if you're experiencing any issues (slowness of some options) so I can create a Support ticket. 

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Thierry Portmann

    A link to the original message is missing. Other products do it very well, and it's very useful.

    I need this "back link" for certain conditions: 
    - most of my tasks are sent by e-mail, by colleagues who are not members of my Wrike team.
    - if the task can be processed within the day, I don't need to transfer to Wrike, I process the task, and answer directly.
    - if the task requires more development, I transfer to Wrike.
    - once the task is completed, I must communicate it to the requester. 
    - for that, I have to access the original message, to write a reply. 
       A. If I have the link, I can archive the message after forwarding it to Wrike, it frees my inbox and my mind. And to answer, I quickly access it by simply clicking on the link.
       B. If I don't have the link, I must keep the message easily accessible, either keep it in the inbox (cluttered), or move it to a waiting folder. I have to look for this message to answer him, it's a waste of time.

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Community

Welcome 🖖

Hi there! 🙂 Want to become a black belt Wrike Ninja? Here's how to earn a Wrike badge

Welcome 🖖 Have you checked out this week's Release Notes yet?

Hey! 👋 Curious about something? Visit How To to search and ask the Community for answers.

Welcome! 👋 Figured out a good tip or trick? Share it in Best Practices.

Want to connect your existing software to Wrike? Learn and ask how in the API section.