Insufficient Help Files
You need to add a section in the Help files for error codes and possible solutions.
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Hi Suzanne, what files are you looking for exactly? Are you getting error messages in Wrike? That shouldn't be happening!
I got a little yellow message at the bottom of page that simply said "Import Failed". I was using the same template structure I have used for dozens of imports. I verified everything that I know could cause an issue and it still kept failing. I was hoping there would be information on your site listing possible solutions.
Hi
I am getting exactly the same little yellow box messaging without any further description of help. I agree, it should not be happening.
I am getting an import failure note. Why is a spreadsheet in excel 97-2003 not working?
@Patty Hi, sorry for the long reply!
Are you still having issues? Please let me know and I'll raise a Support ticket for you if needed.
Waiting for your reply.
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hi Lisa, the issue was resolved by the help desk. thank you