Drop-down / scroll-down question - Request Forms

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  • Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪
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    John Beck

    You can sort of accomplish this by having the Yes answer direct the user to a new page with questions and the No answer direct to a different page. 

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  • Spot On! 👍 Innovative Approach 💡 Stellar Advice 💪
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    Angie Leider

    I agree it would be helpful to have additional questions based on answer of the previous question. For one of our request forms I solved this be creating different pages, but it's cumbersome for the request creator/admin and for the users. For example, we have 3 optional images on a form that could be needed. I have to first ask if image 1 is needed. If yes, then user is taken to a new page and I have to ask them what exactly is needed. The submitters feel this is waste of time because it's basically two questions when only one is actually necessary. Next I ask if they need image 2. If not, I ask if they need image 3. This particular request form has 9 pages and is difficult to follow when making changes. 

    An alternate solution in my case would be using if-then response directions based on an an initial question. For example, first question would be checkbox to select which images are needed. Subsequent pages would be included based on the repsonse to that question.

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