If I create a template and assign myself a task I am not notified of that assignment, which is something I expect. However when that template is duplicated I need to be notified about the new task that I am assigned. The only notification that I receive is if that task is deleted.
This is a real issue because as the project manager and there are tasks that I have to complete after the duplication of the template (i.e. assigning the tasks, customizing it according to each client/project's specs.). Your wonderful support rep Polina was kind enough to clarify that no Inbox/email notifications are triggered when tasks are created in bulk (like via duplication) because, otherwise, my Inbox/email will be flooded. Here are all the cases when no notifications are triggered:
- Folder/Project/Task duplication.
- Excel/MS Project import.
- Creation of a Project from template via request submission.
I do understand that logic for this but once again a large reason of assiging myself a task is in part to be sure I receive a notification when the task is "created". At this time the only way around it seems to be to have someone create a brand new template and assigning those tasks to me, which is a no go for us. After all that is my job as a project manager.
I really appreciate your help with this! 😁