Outlook plugin doesn't pick up the whole mail thread!
Hey there,
I was testing the outlook plugin and tried to send a task to wrike from outlook and I have noticed that the plugin doesn't pick up the whole email thread!
I'll appreciate the help.
Cheers / Ben
Hi Ben, I can see the Support Team helped with this. If there's anything else we can help with here please let me know.
For anyone else having this issue - if you've already created a task from the first email, then subsequent emails will be created as comments on the originally created task. This makes it a conversation in Wrike rather than a group of tasks from one email thread 👌
Thanks for posting Ben 🙌
Yes, everything works fine now. We can close this ticket :)
Cheers.
Great! Thanks for coming back to me Ben!