Email Integration: How to create a task with a custom status

We utilize email integration for our Intake process.  The requestor completes a form in our HelpDesk portal.  The system creates a ticket and formulates the email.  Sends it to Wrike@wrike.com to create the task.  Because we have a custom workflow for Intake process and our Projects, I needed a method to assign a custom status to the task created by the email.  The subject line format would only all 

Wrike development assisted and provided this solution.

Preface your custom status with "C:" to get it assigned with the email.  For example, a task called New Project Request could be created in Wrike and assigned status of "New Intake" if the last portion of your subject has the following

New Project Request[<folder levels for task location>][<start and end date>][CS:New Intake]

Just sharing with others.  Good Luck!!

Creating a Task via Email Integration – Wrike Help Center

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Big thanks for sharing Curtis Jackson 🤗

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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