Request forms no longer notify the assignees

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Aleš Jeremiáš Šumpík

It seems that request forms no longer trigger notifications in assignees' inboxes after a task is assigned to them. Is this behaviour intended?

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Kelly R

We noticed that as well. Can that be added back in?

I believe it also removed the assigned person as a follower to the folder or project it was created to.

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Juan

Hello Aleš Jeremiáš Šumpík, welcome to our Community! I have opened a ticket with our Support Team for you so they can assist you with this.
 
Kelly R, thank you for letting us know that you are experiencing a similar behavior, I opened a ticket on your behalf as well, our team will reach out to you soon 👍
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Meredith Selden

We also had several users report this issue last week but it seems to have been resolved this week.

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Juan

Hi Meredith Selden, thank you for the update, if you encounter any difficulties please feel free to open a ticket with our amazing Support Team using this form. Please, let us know if any questions come up 🙂

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Kelly R

Thanks, @... everything seems to be working well so far!
I appreciate the extra help on this one!

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Juan

Kelly R Happy to know this has been resolved 🙂

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Robyn Gordner

We are also experiencing this issue when using a form to assign projects from a blueprint. Has this also been addressed?

 

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Juan

Hi Robyn Gordner, welcome to the Community! I have opened a ticket with our Support Team on your behalf, one of our agents will reach out to you very soon to assist you with this.
 
Please, feel free to share the outcome of their investigation here, if you'd like to, so other members facing a similar situation could see where the cause of the issue might be 😁
 
Also, I'd like to mention that you can visit our New to Community forum to get the most out of your experience with our Community 🙂
 
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