Disable Wrike bot?

Can the Wrike bot be disabled? It isn't really of use with my team and our use of Wrike, and seems to be creating additional notifications that are necessary. Often, a preceding step being completed doesn't necessarily mean it's ready for the next person. We rely on the person completing the previous step to @mention the person in the next step when it should proceed. The Wrike bot notifications stating that all of the previous steps are completed and it's ready for the next aren't really fitting for the way we use Wrike.

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I agree with the whole board. It is not Wrike's responsibility to push my clients to complete work. I am going to have to call my account rep and start the discussion about cancelling my subscription because this app is way too annoying. There are so many things it could be doing that would truly save time, instead the developers are focused on new features. I am sad because this was touted as a robust application that could solve a lot of problems, not create them.

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Drives me nuts. Wish you could disable as part of the normal notifications stream.

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A few of the Wrikebot notifications can be turned off manually (as per screenshot, bottom section "product reminders"), otherwise ask your Customer Service Manager to disable them. They were driving us nuts too and messing up our task flow for newer users, also annoying people so that they started ignoring or binning Wrike notifications altogether.

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Thanks! Fingers crossed! unchecked a few things... hopefully Mr. Wrike Bot will visit less frequently...

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But that would disable all of the notifications made by other members of my team too, though. 

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I've turned off ALL my notifications and the deluge still does not stop! Last week I was getting double notifications on everything, and so far today (the work day isn't over) I've received 31 notifications and only 3 were pertinent to me. What a colossal WASTE OF MY TIME to sort through all this chatter.

I'm considering the "fake email" approach to make it go away. Of course, there goes all potential good uses of notifications, so what use is this product?

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Hi Karen Garvin, can you please let me know if this is still happening - I can raise a Support ticket for you so that the team could advise.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Lisa It eventually stopped, but it took several days. I also randomly get double notifications, then that stops. I can't find a pattern to it. In any case, it seems under control for the moment.

I think it would also be helpful if the preference settings were more specific. For instance, if I check the notifications on, the Wrike bot sends me emails when I change the status of something. I don't need to know what I've just done, only if someone else makes changes on one of my projects.

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Hugh

Hey Karen Garvin, thank you for the feedback! It's been passed on to the Product team. If you have any issues, be sure to let me know and I'll raise a Support ticket for you.

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Hello! We have our Product Reminder notifications off for the entire company (I had a Wrike support engineer help me with it, very efficient!).

However, no we're really getting into using the "Approval" feature and our employees are going mad because of all the Wrike bot notifications polluting their Wrike inbox.

"Approval started"
"Approval decision"
etc.

I can see how this would be useful in some cases, but in our case, the author of the task is the only person concerned with whether the approval is accepted/rejected. Our approvals are linked to the Workflow so just by looking at the status they know if it's approved or not.

We'd love to see a filter to silence the Wrike bot in the Inbox!! And additionally different topic) to be able to filter out @follower messages.

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Thank you for your feedback, Soraya Jung! Currently, the Product team isn't planning to change notifications logic for Approvals, but thanks for sharing your use-case, it's been passed on and recorded.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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HI, we are having the same issue with a twist. Currently Wrike Bot sends an email stating "All subtasks have been completed OR DEFERRED, you might want to complete this task as well." How can I change it so this notification happens AFTER deferred tasks are complete? In other words, we only want the notification when all tasks are "Complete," including the deferred tasks.

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Thank you for your feedback and use-case you've provided Stacey Olsen

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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So the ever-present Wrike Bot decided it didn't like my new due date and took it upon itself to change it unbeknownst to me. I got this notification. [Wrike Bot] Changed due date from July 14 to July 12. Unacceptable. It's all fun and games until I lose my job because of your rogue BOT. PLEASE make it go away; it is a terror in my day-to-day world.  Any tips on how to disable it forever?

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Hi Judy Blair, welcome to the Community!

I raised a Support ticket for you so that our Support specialists can look into this. Someone will contact you soon to investigate. 

Apologies for the inconvenience. Please let me know if I can help you with anything else! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Adding my vote here. I don't need to know when Wrike Bot auto-assigns a recurring task to me (I mean...it's a recurring task - I don't need a reminder that it's going to happen again.)

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Welcome to the Community Chad DuPriest 👋 Thank you for sharing your feedback here, I'm passing it on to the team 👍 Please also upvote the suggestion above if you haven't yet, that helps the team understand its popularity. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Please provide the option to disable Wrike Bot notifications! My team does not find them helpful or useful at all. In fact, it confuses our clients, who only use Wrike to interact with us and make approvals.

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Hi Ben Schaberg, thank you for adding your support for this suggestion. Please be sure to upvote the original post if you haven't yet 👍🏼

Cansu Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Cansu Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

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I'd also like to be able to ignore / mute / disable the Wrike Bot notifications every I'm a assigned a task from a recurring task, either all/nothing from Wrike Bot or just mute them from specific folders/projects/tasks.

 
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Thank you for sharing your feedback Gandalf Saxe, I've passed it on to our Product team.

Cansu Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Cansu Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

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Hi there,

We use the approvals feature a lot with our latest revamp to embed Wrike into our business and have noticed a rather strange feature of the Wrike bot notification. We include approvals into some of our statuses but can never say for sure for each project who will be the approver.

So we have Workflows setup with a 'blank' approval that we populate on a case by case basis. Our teams are assigning someone to the approval straight away, however, the Wrike bot prompts the user to assign an approver straight away and sends an email notification (since it @mentions them). Yes, we could raise our approvals manually rather than within the workflow, however this leaves it up to the user to raise the approval and people are notoriously forgetful. 

Currently, these are the steps:

1. Change the workflow status of the task to 'Pending Sales Confirmation'

2. This launches a blank approval (based on the aforementioned workflow settings above) and the assignee determines who needs to approve the task

3. A Wrikebot notification is launched and sent as a reminder to the user after they have already assigned the approval.

In this case, all I am asking for is a delay of 3-5 mins before this notification is sent. Then the bot checks whether it is a blank approval and sends a reminder if an approver still needs to be assigned. Having one sent straight away is a flaw.

I agree with all of the other comments raised here, however, adding in a delay to the notification and a logic check before sending the email notification would alleviate this and I am sure many other issues. 

Thanks for reading this :)

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Hey Morgan Clearkin, welcome to the Community 👋 Thanks a lot for your detailed feedback, I'll be passing it to the Product team 👍

If you'd like to know what this Community has to offer, please check out our New to Community forum.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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The autobot function is a disruption... seeing this conversation thread, it seems the issue has stemmed for years. Is there a way to stop them from popping up? These unwanted messages are worse than spams as I couldn't unsucsribe them. 😌

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Hi Patricia Poon, welcome to the Community, and thank you for posting. At the moment, unfortunately not, I've shared your feedback with the team and we'll be sure to let you know if anything changes here👍🏼

Cansu Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Cansu Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

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Yeah, okay, I came on here to check on how to turn off Wrike bot, and I just read through 5 YEARS of comments asking for an option to turn off this stupid Wrike Bot. I end up posting comments after Wrike Bot does to tell my teams to ignore whatever Wrike Bot tells them. Or sending them an email to tell them to ignore it. But it's clogging up our communications. Please make the insanity stop. 

There needs to be an option to turn off Wrike Bot - or at least it's notifications. Or choose what Wrike Bot is allowed to do (it had better not change my due dates - I will not be happy about that at all). Something. Why is this taking 5 years to address properly? And yes, I've already up-voted it. It just seems to not be a priority and that seems pretty unreasonable if people have been asking for this for 5 years. 

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Hi Nina Current, thank you for taking the time to share your feedback and thoughts here. Please be rest assured the team is aware of the feedback and we'll be sure to let you know if there are any updates about Wrike Bot. 

Cansu Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Cansu Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

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