Preventing Read-Only Mode
I recently got a new computer, and for some reason now when I log into Wrike to open/edit documents (using the right-click > edit), it opens them in Read-Only mode and I can't save over them. My company prefers I save the document, and not create another. How can I prevent these documents from opening in Read-Only mode?
Hi Samantha, thank you for reaching out here! Looks like some further investigation is needed here to find out what's causing this, so I'm opening up a Support ticket for you right now. The Support Team will help with the troubleshooting process to learn why this is happening. Look out for an email from the team. :)
I am having a similar issue, but more extensive since the entire platform is read-only mode.
I am having a hard time finding out why, since it only started doing this upon my return to work Monday morning. Please advise.
Hi Heidi, I've raised this with our Support Team who will reach out to you to help. You'll receive a confirmation email of this soon👍
Sadly, I also have the same issue as Heidi. The entire platform (desktop app) is warning me that this is a "read-only version". Online, on any browser I test, it works fine.
Hi Atika Pasha, I'm sorry to hear that! I can see you're discussing this with our Support team. Please let me know if I can help you with anything else.
Lisa Community Team at Wrike Wrike Product Manager Wrike DiscoverでWrikeの専門家になりましょう
Lisa Wrike Team member Wrike DiscoverでWrikeの専門家になりましょう