Work Schedules and Capacity Connection

It would be very helpful and make reporting more useful if the efforts put into entering work schedules were reflected in capacity.

In my example provided the user Ben was on PTO Monday - Wednesday, but he was available to work Thursday and Friday for a total of 16 possible hours.  According to the utilization report that uses "capacity" as the calculation it shows he is only 40% utilized because he only had billable hours for 16 of the 40 hours for the week, but in reality he was 100% utilized for the time he did work...16 hours / 16 hours.


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Spot On Innovative Approach Stellar Advice

Hi Jackie Davis, thank you for taking the time to share your feedback on the Community. I've passed on your feedback to the team. You can follow a similar thread here on the Community for all updates in relation to this request. Please let me know if you have any questions.

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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Spot On Innovative Approach Stellar Advice

We have the same problem:

Work schedules withWEEKLY (custom) HOURLY CAPACITY would be essential for us!

We habe 20 employees, some work 15, 20, 30 or 40 hours - most of them have flexible choices concerning the workdays. Especially with working in homeoffice, it is really essential to have weekly hourly capacity to create accurate workload charts.

Hope this feature will be added soon, otherwise we might have to change to another PM software :-(

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Spot On Innovative Approach Stellar Advice

Hi Admin Britta Helbig, thank you for taking the time to share your feedback, I do definitely understand.

The Product team is aware of the need and demand for this specific functionality and although we can understand how this would be beneficial, there is other work that takes priority at the moment, so this suggestion is a backburner at the moment.

There is still an opportunity for this suggestion to be implemented in the future and this is where votes and feedback matter. Please do continue to share your feedback here and encourage others to upvote this suggestion as all of this will be passed on to the team and will help illustrate how sought after this functionality is.

We'll be sure to let you know if there are any changes in relation to this request. Please don't hesitate to let me know if you have any other questions. 

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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Spot On Innovative Approach Stellar Advice

Hello. I am sharing feedback that it is very frustrating that Wrike claims you can pull Utilization reports but it doesn't include PTO time OR custom hours. It automatically gives every user 40 hours per week and doesn't take PTO into account. Considering all people take some days off each year (I would imagine), this report is essentially useless. Can Wrike please consider adding this to the roadmap to correct? 

2
Spot On Innovative Approach Stellar Advice

Hi Kate Collins, thank you for taking the time to share your feedback here, I'm passing it on to our Product team.

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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