Confirmation emails and internally submitted forms
I recently opened up Wrike requests from within Wrike now that my team is more comfortable using the system (it was setup as an External form only previously).
I was surprised to learn internal requests don't generate a confirmation email? Seems like an oversight - you'd think everyone would want a confirmation of their submission details regardless of being internal or external.
Thanks a lot for posting your feedback on internal forms here Austin Headley!
I'm now passing it on to the Product team 👍
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hi Lisa,
Has the Wrike Product Team been able to look into a solution for this issue? I am running into a similar issue.
Thanks!
Joe Ricciardi
Hi Joseph Ricciardi, thank you for your comment. At the moment we don't have updates to share about this feature, but I've passed your feedback on to our Product Team and we will keep you informed in case there are any changes 👍
Please, let us know if you have any additional questions.
As our organization scales to incorporate more team members from across departments, this is proving to repeatedly be an issue for clients to avoid submitting duplicative work if they have no way to verify they've submitted something until the project has been opened. If this could be addressed by the Product Team, that would make a huge difference in our client's user experience.
Thanks,
Julia
Thanks for taking the time to share your thoughts with us here Julia Perkins, much appreciated! We've passed this on to the team 👍
Elaine Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices
Elaine Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices
Has there been any more feedback from the Wrike team on this functionality? I agree, it seems to be oversight as people not familiar with Wrike might not know where to go and access their requests and there is no reference at all to requests being made.
Hi Irene Snyman! We don't have updates for internal forms at the moment, but we'll announce a release related to external form confirmation emails very soon, hope you'll like it!
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
We need this feature as well! Is there any plans to put this on the road map for development anytime soon?
Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices
Basudha Sakshyarika Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices
So are Collaborators getting confirmation emails and Users are not? Or are only external, not-Wrike users getting them? I am and Admin and I received one last week but today am not.
Katie Magee we're referring to external forms vs internal forms. If an external form is submitted, the end user who submitted the form is sent an email with the request details. However, if an internal form is submitted, then a mail is not sent to the user, so they don't have anything to reference down the line.
Thank you!