[From Wrike’s Product Team] Your Feedback on Wrike Analyze

Hi Nicole.

Thanks for this. We use analytics for the PMO dashboard to track multiple projects and initiatives. So far its been a great tool but does need some more enhancements to make it even better!

1) We want to use the Project Analytics board to track milestones, project health, total completion rate for the projects at the portfolio level.

2) Custom fields should be able to co-relate to one another. For Ex: We use the 3 pie chart health indicators for scope, budget and schedule: we use three key fields to track this: At Risk, Monitor and On Track. (Red, Yellow, Green) We can’t cross reference and analyze the data currently.

The ability to use multiple custom fields together would be really good. Currently this is a big limitation.

3)  Add null in the pie chart or any other chart. It only shows data visible in custom fields but does not show empty values.

4) Analytics board: pivot only allows 1 custom field table at a time, what if I have 3 fields related to the custom field via a drop down. I want to be able to see all fields related to the project/task.
Making Wrike Analyze easier to learn, test and understand for all level of teams would be a great plus.

Hope this helps. Look forward to hearing back on the feedback suggestions for improvements!

Manisha

Hi @Nicole Bechard,

My PMO is working to move people away from manual reporting on projects using Excel or PowerPoint and introduce Wrike Analyze into more of our regular project reporting. We were one of the very first companies at the front of the line to add the Wrike Analyze add-on when it first came available a year or two ago. The system itself has seen huge improvements since the early days when things were still kinda rough around the edges and I look forward to seeing what you guys continue to do with this functionality as you continue to iterate on it. 

I have two complaints about the system, one of which I know you guys are actively working on fixing:

1. Data only updates once a day. - As I said, my customer success manager has kept me in the loop regarding the Wrike development roadmap so I know that you guys are actively working on a solution that will allow the Wrike Analyze database to update more than once a day.
   
   
2. My second problem with the Analyze dataset doesn't have historical data for project statuses. What I mean by this is I would really love to have a chart on my portfolio analytics board that shows project status trends over the last 12 - 52 weeks. This would give me the ability to create something that looks like the attached screenshot.

As a PMO Manager, it would be incredibly valuable for me and the rest of our senior management to be able to have this type of trend insight into our project portfolio. When I was first onboarded to Wrike Analyze back in 2019 I interviewed with the, if memory serves, WA Product Manager at the time, and I was told that the WA dataset did not currently have that type of historical project status data but it was something that the dev team was actively working on. I've brought it up to my CSM a couple of times but she has been unable to learn anything else since that initial interview. 

I'm sure I'm not the only person who sees value in the ability to see this type of historical project data, I know I'm not the only one in the senior leadership for my organization. 

If you have any questions about the information I've laid out above or would like to schedule some time to talk please don't hesitate to reach out and we can schedule some time. I'm always more than happy to make time to meet with the Wrike product teams to provide feedback and help make things better.

Have a great rest of your week and stay safe!

Hi @...,

I have been working with my Customer Success Manager but would also like to share here. I agree with many of the previous posts but here is our list of challenges/needs:

• Data updating once a day is the biggest obstacle (aware this will be changing soon)
• Not being able to embed or provide a public link or even a snapshot - would need to do all of those actions. Also, need a real-time link that we can embed externally from Wrike so that our execs and company leadership can pull up and view current analytics. 
• Want to be able to access all available data (task, projects, time, users, history etc.) - right now we have to create multiple boards and it is hindering adoption
• Filter multiple custom fields at a time
• Load time is often an issue even after we reduced the amount of widgets on each board and many times just spins and spins

Thanks for reaching out!

Thank you everyone for the great, detailed feedback! 🙌 

Hi Team,

Wrike Analyze is great. But, I would love a Gantt chart widget. Particularly for visualizing a roadmap of projects per quarter, like this example: https://images.app.goo.gl/SSDMADuSpnpodkNv6

Thanks team!

There is no option to add analyze-boards to a space. This is only possible for normal reports, not for analyze boards. 

We would like to make analyze-boards acailable for all members of a certain space.

Would like to see the billing data currently available in Table view, specifically Actual Cost and Planned Cost, as an option in Analyze.  The only data set available is the Billing Type.  I am using a workaround that involves a Labor Cost custom field I created that requires constant copy and paste from those 2 fields and its just proving to be inefficient. 

Hi Hannes Zehrer, Teresa Harding, thank you both for sharing your feedback on Wrike Analyze. I've passed it on to our Product team. 

We use Wrike Analyze to track results for Customer Engagement activities. We use the Analyze graphs to display those results in monthly management meetings.

Recently, we ran into the issue where we could not re-format the bar graphs (ex: the order which the categories show up on the X axis). In order to have them show up in a particular order, you have to number the results (i.e. 1 Category, 2 Category). With the numbering, the graphs become a little more cluttered. So I take screenshots of the boards and edit out the numbers

Any changes made in Wrike will not update in Wrike Analyze until the next day, which is not ideal

Thank you for your feedback on Wrike Analyze, Jasmine Chyou! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Our team uses the Wrike Analytics Dashboards daily and we are constantly making changes to our tasks, projects, effort estimates, time tracking, etc.. When we go to the  analytics dashboards we have built out for our teams, we struggle with not being able to see the changes we have made right away. Is there something in the works for these dashboards to be updated more that once a day? I saw in the above comments there was maybe some changes coming but that was over a year ago. 

Thanks a lot for your feedback Courtney Spies! There are no updates at the moment; we will announce on the Community as soon as we have one! 

Please let me know if I can help you with anything else! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Courtney Spies ask your Wrike Rep to be included in the Analyze beta test which uses Snowflake for storage.  It auto-updates data every ~4 hours and gives you a button to "refresh data now" if you want to see the updates.  It's fantastic!!

Another big limitation is not being able to images to our Wrike Analyze pivots and lists. Product visualization is critical to our teams

Thank you for sharing your feedback Christine BROMLEY! We're sharing all feedback from this thread with our team. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover