Changing the Calendar for External Requests to Sunday Start

In my account settings, I have under Date and week setting that the first day of the week for guest users should be Sunday. However, on the external version of our request forms, the calendar shows as a Monday start, which is confusing for my users. Is there a way to change this?

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13 commenti
Spot On Innovative Approach Stellar Advice

Hi Rachel, thanks for reaching out 🙂 If you don't mind, please provide more info so I can help you. Can you please explain in more detail: by date and week setting for guest users, did you create a separate work schedule and included the guest users in this work schedule? Are these guest users Collaborators? Also, who submits the external Request Forms - the same users that are included in the work schedule where the week starts on Sunday? 

Waiting for your reply 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

Hi Lisa,

Most of the people who will use the form will not be Collaborators - they will be coming through the external publicly available link. When I'm signed in, the form shows a Sunday start calendar when choosing a date, but when I access the form through the external link, the calendar shows a Monday start.

Under Account Management>Settings>Date and Week Settings, we have "First day of the week for Guest users" set to Sunday. I assumed that would mean when there is a date field in an external form, the calendar would start on Sunday but that is not the case.

Hopefully this makes sense.

Thanks!

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Spot On Innovative Approach Stellar Advice

Hi Rachel, thank you for providing details 🙂 

Settings for Guest Users in Wrike apply for people outside who don't have an account in Wrike and who are invited to an account via email to Review and Approve files. These settings do not apply to non-invited people who submit External Request Forms via public links. 

Please let me know if you have any other questions!

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

Ok, thank you for clarifiying. So is there a way to change settings for non-invited people?

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Spot On Innovative Approach Stellar Advice

Rachel, currently there's no way to do that. Please let me know if you have any further questions 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Spot On Innovative Approach Stellar Advice

Our users are entering incorrect dates rather frequently due to this issue. Is this a bug fix that is coming soon?

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Spot On Innovative Approach Stellar Advice

We have the same problem, we have set the beginning of the week to Sunday but the guest users filling out forms are given a display of a calendar with Monday as the first day of the week.

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Spot On Innovative Approach Stellar Advice

Same problem. On our request forms where have a calendar to pick a start or end date, the built-in calendars default to Mon-Fri with Sat Sun at end: MTWTFSS. How can we change this so the week starts on a Sunday? SMTWTFS

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Spot On Innovative Approach Stellar Advice

Hello George Evano, currently, the date-picker Calendars in External Request Forms use Monday as the first day of the week, regardless of your account settings.

I see that you're in touch with our Support team in relation to this question. Please let me know if I can help with anything else 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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Spot On Innovative Approach Stellar Advice

The MTWTFSS calendar is a problem for us too. I built this note into the request form but people don't seem to read anything so they keep asking for Saturday dates often and it's a bit maddening. 

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Spot On Innovative Approach Stellar Advice

Hello Jill Tedhams, welcome to the Community, and thank you for chiming in. Please be sure to upvote the original post if you haven't yet - if you'd like to find out more about what happens with Product Feedback please check out this Community article. 

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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Spot On Innovative Approach Stellar Advice

We have this same issue with requesting choosing the wrong date due to the calendar on request forms starting on Monday, rather than Sunday. Might be a regional difference but from what I understand, here in America, a Sunday start is standard. I'd like to have the option to select a Sunday start, which would avoid the common confusion and mistakes I receive upon getting request forms.

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Spot On Innovative Approach Stellar Advice

Hi Emily Lillya, thank you for chiming in here, please be sure to upvote the original post if you haven't yet👍🏼

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

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