Work Item View Type Missing Functions

I am enjoying the new Work Item View, however, there are some functions that are missing that are crucial to operations.ย 

๐Ÿ“Œ Unable to Make a "Recurrent Item" or edit an existing "Recurrent Item"ย 

If I had made the item recurring before switching to the Work Item View, it is still functioning and reoccurring correctly, but I can not make a new reoccurring item or edit any existing rules/information

๐Ÿ“Œ Unable toย  "email changes to this task"

We currently click the hyperlink to "email changes to this task" to copy in client emails/communications. We add the email link as a "contact" within our mail system so that there is a record in Wrike of what has been communicated.ย 

Overall, I love the clean look of the new Work Item View, but these two functions we use regularly and it has discouraged my team from taking advantage of the new view.ย 

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos
12 commenti

Bethany Spaeth Thank you for sharing detailed feedback on the new work item view, it will be with our team shortly ๐Ÿ‘

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

Hi Lisa. Any update on this? Removing those two functions seems like a backwards step, and certainly is preventing my team from using Work Item view that we otherwise quite like.

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

Hi Mark Tucknutt, apologies for the late reply here. I've checked with the team - the "email changes to this task" feature is planned to be added for the work item view in the coming weeks, and recurrences are already available ๐Ÿฅณ

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

Thanks for the update Lisa. Great that both are sorted or on the way.

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

Lisa, let me know if this should be a different thread or if you want to pick it up here. Another item that's not (yet?) in custom item types seems to be time tracking. I can't find the time entry button in task CITs and I can't find the roll-up feature in Project CITs.ย 

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

Hi Mark Tucknutt, apologies for the late reply here! The timer is available for task types (take a look at the "hidden sections" in the left part of the task type). As for time rollup for project types, I have shared your feedback with our team, but I don't have a timeline for that update yet. We'll keep you posted ๐Ÿ‘

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

Thanks Lisaย 

1
๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

Hi Lisa,

Do you have any updates according to "email changes to this task"?

With kind regards,

Remco

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

Hi Remco Bijnen, this is planned, but I don't have an ETA yet. We'll let you know once this is available ๐Ÿ‘

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

Thanks Lisa!

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

"email changes to this task" hyperlink is vital to how my team work. It would be great if you can keep me updated for the retrofix ETA too please Lisa We will hold off rolling out Lightspeed in our business until this is reactivated. Thanks

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

We'll be posting about all updates in our Weekly Release Notes ๐Ÿ™‚ย 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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๐Ÿ‘ Spot On ๐Ÿ’ก Innovative Approach ๐Ÿ’ช Stellar Advice โœ… Solved ๐Ÿช„ Remove Kudos

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