Thanks Lisa :)
Or do I need to raise a development request?
Is it possible to email an external user using automation? I would like to sent an email when e.g. a ticket is assigned to a support employee. External user are forced to leave their email address,...
Thanks Lisa, This is very useful.
GREAT!! Can I asume the clickable links are available in request forms as well? Remco
Hi Lisa, Do you have any updates according to "email changes to this task"? With kind regards, Remco
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