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[Status: Backburner ⌛️] Email Notifications - Removal of OR from options

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    Dawn Kirby

    I think more flexibility in the email notifications - whether to email or Wrike inbox would be very useful. We've switched most of ours off because you end up duplicating work.

    It would also be incredibly useful to NOT get a notification for a recurring task. We use the recurring task feature A LOT and it just gets tedious having to deal with the notifications in the inbox. We know the task is there because it's on our dashboard! However, I get some users may like this - so again an on/off feature would be great.

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    Lisa

    Hey guys, thank you for posting here, I really like the idea and I can see how it might be useful 👍

    I can see that there are 59 votes at the moment, which is great! It would be even more informative for our Product team if we could have more examples and use-cases from the Community members, so please don't hesitate to comment!

    I'll refer them here when somebody has a similar question or suggestion. And I'll update you here when I have news 🙌

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Joshua Balentine

    As a case for splitting apart Date, Assignee, and Status changes, followers of a project likely won't care who exactly is working on it, just that it remains on track (the due date doesn't get pushed back). Depending on the workflow used, they may not even care about status changes.

    Similar arguments can be applied to the other options as well. I may not care about additional details being added to a project, but maybe I do care if detail is removed from the project instead of cancelled or archived. Or, it could be the other way: I need to monitor a folder for new work and don't care if something is ever removed from the folder.

    Having these groups in each option forces the user to have to choose between hearing too little and hearing too much. They can't choose to get exactly what they need to hear.

    I know one extra type of emails doesn't seem like too much more, but if I receive a set of emails that I don't care about, I start a habit of ignoring them. The real problem comes in that the emails I'm ignoring are quite similar to other emails that I should be tracking. Instead of being able to blindly ignore the emails I don't care about, I have to sift through each of the similar emails to see if I should care about this one or not, which takes time I could be using to actually do something instead of just monitor what's happening. I'm a person that will choose to hear too much and sift through everything, but there are others that will choose to hear too little and miss important changes.

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    Lisa

    @Joshua thanks a lot for posting that, really helpful stuff!

    I've added the Backburner status here after checking with the Product team - they are interested, but no plans for the nearest future. I'll get back to you when there's an update.

    Thanks for posting!

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Claire Castle

    @lisa backburner status is pretty disappointing, we cant win over our companies executive team if they are constantly annoyed by your product due to unnecessary emails. 

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    Lisa

    Hey everyone! This suggestion is planned for research early next year, so I'll get back to you in Q1 2020 to provide more details.

    Thank you for the feedback 🙂

    Lisa Community Team at Wrike 🌎Discover... Wrike Discover and become a Wrike expert. Click here to get started

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    Hugh

    Hi everyone, our team is researching this at the moment, as soon as there is an update I'll let you know!

    Hugh Community Team at Wrike En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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    David Harris

    It's great to be able to have some control over email settings, but what I wish Wrike had is more ability to turn down the number of inbox notifications that a person receives.  Our typical project has about 250 tasks, and when we create it from a blueprint, Wrike drives everyone crazy with the number of notifications that it emits.

     

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    Hugh

    Hey David Harris, welcome to the Community! 

    Thank you for sharing your feedback here, it's been passed on to the Product team.

    Hugh Community Team at Wrike En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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    David Harris

    Thanks, Hugh.  Setting the parameters for email isn't terribly helpful when the stuff you have asked not to receive emails on shows up in your Wrike inbox.  The real need here is to have some control over the type of information that you receive and this requires control over both your email and Wrike inbox.

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    Hugh

    Hey everyone, a quick update here - 

    While the team is interested in this suggestion, there are currently no plans to add this idea to the short-term roadmap. If there are any changes here, I'll be sure to let you know.

    Hugh Community Team at Wrike En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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