[From Wrike] Best Practice: Blueprints with Request Forms
En avantRequest Forms have proved to be extremely valuable for work in-take across various teams, whether it's requests coming from clients or across various teams internally.
But now *drum roll* ๐ฅ Request Forms have become even more valuable with the introduction of the newest Wrike Labs feature, Wrike Blueprints.
Beforeย Blueprints were introduced as a Labs feature, there were four options around what items could be created or duplicated on the Request Form submission:
- Create new task
- Duplicate task
- Create new project
- Duplicate project
Now, two new actions have been added to Forms when someone submits a request:
- Create task from Blueprint
- Create project from Blueprint
With Blueprints and Request Forms you can further streamline the process of getting requested work completed.
Example:
Letโs look at an example of a Marketing Team who use Request Forms and Blueprints to in-take work from other teams within their company.
- This marketing team receives a lot of requests from different departments for email campaigns, blog posts creation, paid advertising campaigns etc. The team cleverly created a Form for each type of Request.
- The team then leverage Blueprints for each type of request. In the Blueprint task, the marketing manager has included descriptions of what steps need to be taken. A huge benefit of Blueprints is that they can also assign the people who need to work on the tasks and assigning people when creating the Blueprint wonโt trigger any notifications for the assignee, so they donโt become distracted with Inbox notifications. Statuses and dependencies can also be added when creating a new Blueprint: all of which do not trigger notifications for assignees either!
- Now each time someone submits a Request Form for the marketing team, the task that is generated from their Blueprint has all the important information straight away. This results in happy requesters and a happy marketing team, win-win!
- Type of request
- Additional information (what to include etc)
- Assignees who will be responsible for the task
- Other details that can be added when building the Request Form (deadline, attachments, importance etc)
This is just one of many ways to save a lot of time from simply using Blueprints with Request Forms. Comment below with what you like most about Blueprints and a little bit about how youโre using them today.
Need to activate Blueprints for your Workspace? Admins can visit Wrike Labs and activate it for your entire account.
Questions? Comment below.
Lisa Community Team at Wrike ๐Discover... Wrike Discover and become a Wrike expert. Click here to get started
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Spot On! ๐ Innovative Approach ๐ก Stellar Advice ๐ช
Great feature. My org has had the Blueprint labs enabled but I am unable to see the "Create from Blueprint" options you've mentioned. Any Idea as to why this is happening?
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Hi @Maria, thank you!
I'm raising a ticket for you as you should be able to see the option to create from Blueprint. Someone from the Support team will reach out to help ๐ค
Lisa Community Team at Wrike ๐Discover... Wrike Discover and become a Wrike expert. Click here to get started
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Spot On! ๐ Innovative Approach ๐ก Stellar Advice ๐ช
@Lisa can you please also raise a ticket for me? I believe I am encountering the same bug that @Maria was dealing with above.
I have tried to edit an existing form to reach the "Create [task/project] from Blueprint" option but it didn't appear. I have also tried creating a new Request Form from scratch to see if that would work... no such luck.ย
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Hi Bobby,
ย
Just raised a Support ticket for you, you should get an email soon! ๐
Hugh Community Team at Wrike En savoir plus sur les fonctionalitรฉs et les meilleures pratiques grace ร nos Webinaires online
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Spot On! ๐ Innovative Approach ๐ก Stellar Advice ๐ช
I was also unable to find the Blueprint option in a request form. I reached out to support directly, and the solution was really simple. They've updated the interface, so you just need a few extra clicks to find what you're looking for. In case anyone else is having this issue, I thought I'd share what support shared with me.
In the request form editing page, under the Actions Upon Submission section, #1 will default to "Create new Task." Click the drop-down menu and select "Duplicate Task." A new pop up will open with two tabs: Existing task and Blueprint. Click the Blueprint tab, and you'll have access to your templates from there.
Hope that helps!
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Hiย
I would like to know if there is an option to customize the due date for each of the blueprints that I link to a request form. Right now each deliverable maps to the due date selected in the form.
Snap shot of three different deliverables mapping toย Dec 2nd - thanks! Stacey
ย
Stacey Gill Munich Re
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Spot On! ๐ Innovative Approach ๐ก Stellar Advice ๐ช
This is a helpful way of looking at things. I just sat through a session with our Wrike Admin trying to figure out the best use case for my team and am currently uncertain whether or not a form AND a blueprint are needed, or just a blueprint. Perhaps you can help me clarify. Here's our use case:ย
- Sales team closes a deal
- Sales team enters deal into our CRM
- Client Services team comes into the picture as "project manager" for getting internal processes in motion to fulfill the terms of the dealย
- For every deal, different internal teams may need to be involved depending on the unique deal termsย
So the question I'm trying to figure out is whether or not I should have a form that client services fills out that then funnels into a blueprint OR if client services should just start a new project from a Blueprint directly.ย
Put another way, is best practice for using forms when there are multiple inbound requests coming from multiple teams?ย
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Spot On! ๐ Innovative Approach ๐ก Stellar Advice ๐ช
Liam Darmody I prefer using a form that funnels into a blueprint for several reasons.ย
- Asking questions on the form to capture additional information about the project.
- Keeping certain fields consistent or requiring that they're answered.ย
- Capturing a project name and prepending that to all task names.
- Using the form to select different blueprints or add elements to a single blueprint based on responses.
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Thanks for weighing in Glen!ย
I like the form for that purpose as well. I don't know a ton about step 4 where I can select different blueprints or add elements based on responses, but that seems like a useful feature.ย
I also can't find any videos on Blueprint usage in the community docs. Do you have any recommendations for blueprint documentation that works well?ย
ย
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Spot On! ๐ Innovative Approach ๐ก Stellar Advice ๐ช
Liam Darmody, the documentation at https://help.wrike.com/hc/en-us/articles/360013445394-Blueprintsย is a good summary.ย
Some of the more interesting ways to use forms and blueprints applies to circumstances where you have similar but different template needs. You can use a drop-down question in a form to determine which blueprint to use, or you can start with a parent blueprint and use checkboxes to add blueprint sub-tasks.ย
That gives you a lot of flexibility of outcomes from a single form.ย
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Hi Stacey Gill!
It's possible to change the date on the blueprint that the Request Form is linked to. You can choose to align the tasks with the projects or tasks due date. If you choose not to align the tasks with these dates, these dates will be identical to those in the original blueprint.
Hope this helps! If you have any other questions let me know ๐
Hugh Community Team at Wrike En savoir plus sur les fonctionalitรฉs et les meilleures pratiques grace ร nos Webinaires online
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Spot On! ๐ Innovative Approach ๐ก Stellar Advice ๐ช
Hi Hugh -
Thank you for your note!
What if I want to align a series of blueprints based on my due date.ย Project end date is 12/15.ย
Blueprint A would end on 12/1 and blueprint B would begin on 12/2 and end on 12/10 and blueprint C begins on 12/11 and ends on 12/15.
Is this all based on how I set up my blueprint dates that I embed into form?
Stacey
Stacey Gill Munich Re
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Hi Stacey,
That's correct! One thing you could do is create tasks within your Blueprints that have the Due Date and Start Date that you wish the request forms to have. Then, in your Request Form, choose the "Duplicate Task" option under the Actions Upon Submission menu.
Once you've selected the task that you want to duplicate, the request form will make a task with that same start and due date in your selected folder!ย You can even choose to align the tasks with dates in the request form if you want to have your start date to be different from the blueprint but the due date to be the same.
Let me know if this helps! If you have any other questions let me know ๐
Hugh Community Team at Wrike En savoir plus sur les fonctionalitรฉs et les meilleures pratiques grace ร nos Webinaires online
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Spot On! ๐ Innovative Approach ๐ก Stellar Advice ๐ช
I am also not seeing the options for create task from blueprint or create project from blueprint.ย This is the one missing enhancement I am needing to roll-out a bunch of company wide projects.ย ย Is there something I need to do to get this added?
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I ran into this problem as well. To see the Blueprint option, you need to first select "Duplicate Project" and then it'll give you the option to create the project from a Blueprint. Same goes for creating a task from a Blueprint. Have a look at my screenshot below, hopefully that works for you! ๐
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