Date formats

Hi

When i do a timeline snapshot and view the link it shows all the dates in US date formats.

When i'm creating the timeline it's shown in UK date formats but doesn't when in snapshot view making the functionality un usable.


Please Help!

help.wrike.com/hc/en-us/articles/210323545-Timeline-Snapshot?flash_digest=7a7a6ebc69056a30efebcc12cfc7457166a4b6e4

0
22 commentaires
Spot On Innovative Approach Stellar Advice

@Richard  Hi, happy to see you on the Community 🙂

I'm going to create a Support ticket for you, the team will be able to help with this 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Yes, please change the Snapshot time format to that used in the profile settings.

0
Spot On Innovative Approach Stellar Advice

@František Hi, thanks for reaching out here 🙂 Our Support team are looking into this, and I'm going to raise a ticket for you too to track this issue. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Hey Lisa, as per my comments on a similar post, I am having the same issue. Details are: I have my settings to dd/mm/yyyy, but the baseline/snapshot link still defaults to US data format (see image). We are sharing these reports external and getting a lot of push back because of the date format. The only solution we have is to take manual screenshots to create pdfs of the Wrike programme so we can get the correct date format...which is definitely not ideal! Are you able to provide any guidance?

0
Spot On Innovative Approach Stellar Advice

@Tessa Hey, thanks for reaching out and sorry to hear you're having issues. I'm raising a Support ticket for you so that the team could advise. You'll get a notification soon 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

I would also like to jump onto this. We are having the same issue with snapshots.

0
Spot On Innovative Approach Stellar Advice

@Nik Hey, happy to see you on the Community 🙂 I'm raising a ticket with Support for you, someone from the team will contact you soon 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Hello Lisa, 

Has the issue with American date format in snapshots been resolved?  I experienced this issue today also.  I am based in Europe and prefer to use the dd/mm/yyyy format

Thanks

Susan

0
Spot On Innovative Approach Stellar Advice

@Susan Hi, thanks for reaching out and sorry to hear you're experiencing issues. Our engineers are working on it, so I' raising a Support ticket for you so that the team can look at it for you. You'll get a notification soon 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Has there been any update on this issue? I'm having the same trouble with the Report Snapshots and I haven't received any information in a while. I have customers complaining about the confusing dates, so I'd like to get this sorted ASAP. 

Thanks

Nik

0
Spot On Innovative Approach Stellar Advice

Hi @Nik, thanks for bumping the thread! I can see that our engineers are still working on this; I'll ask the Support to update you as soon as possible. Sorry for the inconvenience!

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Hello,

Basically, I have the same request as previous people : we would like to have the date in a European way not in the American format. 

Our settings are correctly set :

Yet, in reality :

Thanks a lot in advance for your help ! :)

0
Spot On Innovative Approach Stellar Advice

Hey @Monika, sorry to hear that! I'm raising a Support ticket for you now - as far as I know, this issue should have been fixed, so let's see if our Support can advise taking some additional steps.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

1
Spot On Innovative Approach Stellar Advice

Thanks a lot, Lisa ! 

 

0
Spot On Innovative Approach Stellar Advice

I am having the same problem. Eventhough my profile setting is UK format, Reports always use US format. Can you confirm if this has been fixed ?

0
Spot On Innovative Approach Stellar Advice

Hi Dermot Moloney, welcome to the Community 🙂

Do I understand correctly that you are talking about the date format in the Gantt Chart Snapshots? If so, the date format rather meets browser locale settings than Language & Region settings in Wrike. 

Please update your Chrome browser here: chrome://settings/help 

  1. Find Settings under the three-dotted menu in the upper right corner of your browser. 
  2. Scroll down and click Advanced. It's at the very bottom of the page.
  3. Scroll down and click Language.
  4. Click Add languages.
  5. Select a language that meets your requirements regarding the date format display.
  6. Click Add.
  7. Press on three dots next to this language and select "Move to the top".


Now Gantt Chart Snapshots should have the correct date format. 

Please let me know if that helps! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Hi, 

My company is headquartered in NZ, but we are in the US. In the UI I am able to see dates (this is for timelogs specifically) in MM/DD/YYYY format, but the export comes in DD/MM/YYYY - really counter-intuitive and makes this difficult to merge with other data. Any update on this?

0
Spot On Innovative Approach Stellar Advice
Avatar
Hugh

Welcome to the Community, Judah Ferst!
 
In your settings, go to the date and week settings in the Account Management page. If you change the default date format for Guest users here, it will change the date format that appears in exported timelog data.
 
Hope this helps! If you have any other questions, let me know.
0
Spot On Innovative Approach Stellar Advice

thanks - would have never figured that out. We are a global company so this only solves this partially as we might have guest users in different countries. Anything on the roadmap to make this more granular?

0
Spot On Innovative Approach Stellar Advice
Avatar
Hugh

Hey Judah Ferst,

The Product team currently have no plans to implement this feature into Wrike. I'd recommend making a post in the Product Feedback section about this, so that other Community members will be able to provide their own feedback on this suggestion too.

If you need anything else, be sure to let me know!

0
Spot On Innovative Approach Stellar Advice

Hi

US date format is still showing as mm/dd/yy in REPORTS even though I've changed to dd/mm/yy in ACCOUNT SETTINGS. 

projects and folders timelog and start, end & due dates are all ok with dd/mm/yy. It's only in REPORTS that I can't change to dd/mm/yy.

0
Spot On Innovative Approach Stellar Advice

Hi Adam Foley, welcome to the Community, and thank you for posting. I've raised a Support ticket for you, and I see that my colleague is already in touch with you via email. Please let me know if I can help you with anything else. 

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

0

Folllowing List for Post: Date formats
[this list is visible for admins and agents only]

Haut de la page
Didn’t find what you were looking for? Write new post