Desktop Notifications for Desktop Software

Hi - I am bummed to learn that notifications are only available if you are using Wrike in a browser interface, as I have downloaded the desktop software and intend to have my team do as well. Has there been any interest / work done to have notifications enabled in the desktop software as well? I would love to get this feature added!

https://help.wrike.com/hc/en-us/articles/209605509-Desktop-Notifications?flash_digest=a3c5a698844905360d5d302b6132def873eb17bd

1
27 commentaires
Spot On Innovative Approach Stellar Advice
Avatar
Stephen

Hi Amanda, I'm a huge fan of the desktop app. You can get notifications for the app too - you'll find them here: 

  • Mac: System Preferences - > Notifications
  • Windows 10: Settings -> System -> Notifications & Actions.

Let me know if you're having any trouble with this! 👍

 

0
Spot On Innovative Approach Stellar Advice

Stephen - thanks I actually have them turned on in my system settings (see screenshot), but I still don't receive the notifications via my desktop version. I do find it odd that the setting says "via Microsoft Edge" next to it (no other settings say that). Any thoughts? I would really like to get this to work because that is my only gripe about the desktop version!

 

0
Spot On Innovative Approach Stellar Advice
Avatar
Stephen

After looking into this with our developers, it looks like a known issue, Amanda. I've raised a ticket for you so it's brought to the attention of the team looking into it. Once we have feedback we'll be sure to update you. You'll receive a confirmation email about this soon.

Good news is that's it's a temporary issue and you'll have notifications options on your Windows OS soon 👍

0
Spot On Innovative Approach Stellar Advice

Stephen - thank you so much for helping me out with this! Looking forward to getting these working on my desktop!

1
Spot On Innovative Approach Stellar Advice

Hello, are there any news about the notifications, please?

0
Spot On Innovative Approach Stellar Advice
Avatar
Stephanie Westbrook

@Josef Unfortunately we still don't have an update here, but I'm creating a ticket for you as well so that the team can keep better track of who is experiencing this.

0
Spot On Innovative Approach Stellar Advice

Any update on this? 

0
Spot On Innovative Approach Stellar Advice

Hi, has this issue been resolved yet? I cannot get notifications from the app either

0
Spot On Innovative Approach Stellar Advice
@Lynda Hi, welcome to the Community 🙂
We're limited here since these notifications are controlled from the Operational System side of the computer (Microsoft), not Wrike. However, our Support team is working together with Microsoft to fix this. I'll update you when there's new info on this. For now, I'll raise a Support ticket for you so that the team is able to track the issue. 
 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

Did this ever get resolved?

0
Spot On Innovative Approach Stellar Advice

Hi @Logan, thanks for reaching out to the Community 🙂

I don't have any updates at the moment, so I'll raise a ticket for you - our Support team might have more info on how this is going. 

Please let me know if you have any other questions!

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

1
Spot On Innovative Approach Stellar Advice

July 2020 - any updates on this? I do not even see Wrike as an option in Settings -> System -> Notifications & Actions yet i do get pop up notifications in Windows 10 with the desktop app, they are just not "cached" in the Notification side bar

0
Spot On Innovative Approach Stellar Advice
Avatar
Hugh

Hi Nate Wintringer,

I've raised a Support ticket for you here, someone will be in contact with you soon to provide assistance with this experience.

If you need anything else or have any more questions, be sure to let me know!

0
Spot On Innovative Approach Stellar Advice

What is the status of this ticket?

Doesn't appear that there is any resolution to this still. We still do not get notifications through Wrike's Desktop App. 

0
Spot On Innovative Approach Stellar Advice

Hello Arun Chandra, thank you for posting. Our Support agent is in touch with you via email regarding your question. Please let me know if I can help you with anything else 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

0
Spot On Innovative Approach Stellar Advice

Are there any updates on this? I need to receive notifications from the Wrike app since email notifications aren't sufficient for me right now. 

0
Spot On Innovative Approach Stellar Advice

Hi Caitlin McCluskey, welcome to the Community, and thank you for sharing your feedback. I've raised a Support ticket for you, our team should be in touch as soon as possible👍🏼

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

0
Spot On Innovative Approach Stellar Advice

I'm having a similar problem with Desktop Notifications on my Mac. I'm not sure if this is different enough that I should open a different ticket or picky-back this one. My settings are set to Alerts, so the notification should stay up. It doesn't -- it acts like a Banner and fades out. Normally I would be fine with a Banner but for the second problem -- none of the Wrike notifications end up captured in my Notifications Center.

0
Spot On Innovative Approach Stellar Advice

Hi Marc Charnow, thank you for posting. I've raised a Support ticket for you, and I see that my colleagues are already in touch🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

0
Spot On Innovative Approach Stellar Advice

Is there still no functionality for this? This feature would allow me to minimize wrike and still get notifications when tasks assigned to me, otherwise I have to watch the board constanly which does not help productivity. 

0
Spot On Innovative Approach Stellar Advice

Hi Jasmin Ponce, thank you for reaching out. Our Support team is in touch with you regarding desktop notifications via email. Please let me know if I can help you with anything else. 

Cansu Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Cansu Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

0
Spot On Innovative Approach Stellar Advice

Must say, I'm a bit surprised that something as standard as Desktop Notifications do not work on Desktop Wrike after four years of mentioning it. I have numerous "lesser" applications where this is implemented as expected. It IS a huge time saver to be able to rely on Desktop Notifications rather than the other available options, like email notifications ... especially for an application as dense and full-featured as Wrike. I'm happy to beta test any new development. I am on a Mac/Big Sur, with the latest version of Desktop Wrike. I have notifications set up for Wrike and, while they do pop up momentarily, they are not sticky in the notifications center, nor do they persist if set to Alerts. They stay up for a few seconds then disappear. There seems to be some issue with persistence.

0
Spot On Innovative Approach Stellar Advice

Thanks a lot for your detailed feedback here Marc Charnow, it's been passed on to our team, and we also continue reporting this issue to our Support team for investigation. 

 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Spot On Innovative Approach Stellar Advice

I'm jumping on this thread (although since it hasn't been resolved in 4 years, I'm skeptical).

I run both Wrike (developers) and Asana (Marketing and rest of company) side by side. Unless this is added, I'm going to do what I can to get out developers into Asana.

0
Spot On Innovative Approach Stellar Advice

Jeff Scott can you tell me more about how Asana has been working for you compared to Wrike? its not cheap. the desktop notifications are a going to be a deal breaker for me as well. without it it complicates communication within the wrike app. 

0
Spot On Innovative Approach Stellar Advice

Nate Wintringer it really comes down to user interface. It's like Wrike was designed by IT people and Asana was designed by designers. The flow, the views, everything are in a very intuitive experience.

Plus, right now, I get an email for every single interaction in Wrike (because I don't get typical notifications), it's an absolute nightmare. This reason alone is one to not want to use Wrike.

Asana notifications work inside of MacOS and are perfect. It's really a shame that our Developers started with Wrike before we did with Asana, as the person who originally chose Wrike agrees that Asana is a much better product.

In fact, to tell you how much better Asana is, we are actually paying dual licensing for some of the Wrike users to have an Asana license. 95% of the company is on Asana and they work in there and use Wrike as a conduit to pass Asana tasks to the developers on Wrike.

The sole reason our devs are still on Wrike, the built in time tracking.

1
Spot On Innovative Approach Stellar Advice

Jeff Scott thanks for the reply. i was an early adopter of wrike and was happy up until our last renewal. im looking to switch. ever check out monday.com? our marketing team likes it and its my front runner - checks boxes and is simple UI best of luck on switching the Developers, i dont think they will complain much....;)

0

Folllowing List for Post: Desktop Notifications for Desktop Software
[this list is visible for admins and agents only]

Haut de la page
Didn’t find what you were looking for? Write new post