Auto-create custom item subtask in another space that inherits title & description

I added this as a comment, hoping it may get more traction as a post. I’m searching for a way to automate:

  1. when a 'parent' task status in Space A changes → create subtask in Space B (using a custom item type native to Space B, with their custom fields) that inherits the title (and preferably description) of the parent task in Space A
  2. when the subtask is completed in Space B → change parent task status in Space A

Scenario: My Wrike space takes in requests for news articles using a request form. After submitting via the request form, a new task is created in our space that uses a blueprint & custom item type to dictate a custom workflow and custom fields. The statuses run through ‘Write' → ‘Edit' → ‘Art' → ‘Publish'. The first two statuses (‘Write’ and ‘Edit’) require engagement from writers and editors that work in our Wrike space. When the task hits the ‘Art’ phase, the art department is engaged but they have a separate Wrike space. My editor has to submit a request for their help using the Art Deparmtent request form. They have their own blueprint, custom item types, workflows and consequential reporting set up in their space. From our perspective, their involvement is just one portion of our request’s life cycle; the art task is a ’subtask’ to us. Once they run their task through their workflow, someone with access to both my space and the Art Dept space has come back to our space to manually push our task to ‘Publish’, which engages our publishers. I’m searching for a way to automate the 1) creation of the art task in their space that includes original context from the parent task (like the title and description) and 2) pushing our task to ‘Publish’ after the art ’subtask' is complete. I know this would be a lot easier if we shared a space, but that is not possible. 

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Thanks for posting your use case as a separate post as well, I'll feature it on the main Community page too 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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We have a similar set up, I have a few ideas I've tried to share with you - but I did want to ask if you have access to the other Art Department Space? Or is it totally private/locked down? You don't need to be an admin, but if you're in the space or have access to use their blueprint, etc I think you have a few more options.

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Hi Megan, we don't have access to the Art Department space for confidentiality concerns, and they don't have access to our space. We may each have disclosed projects going on we don't want eyes on. 

I wonder what would happen if I was momentarily added to their space, so that I could create some automation rule that uses their blueprint, and then have my access revoked. Would the rule with the blueprint still work? Or would it break since the blueprint used in the rule was now in a space no one could access? 

This, + 100 other questions. I'm going to reply back to this thread at some point with explanations of all the things I've tried so far. 

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Hi Andrew Maloney Did you ever find an answer for this?

 

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Hi Tiffany, I did not find an answer. My use case fizzled out, but I'd still be interested in finding a solution if something comes up. 

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Andrew Maloney Would you like to discuss this with our Support specialists? 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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