Zapier Trigger for New Project

There are existing triggers for New Task or New Folder. This would be ideal for how we plan to integrate Hubspot and Wrike. Thanks!

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I agree - we'd love to be able to trigger a new Wrike project when an Account transitions from "Prospect" to "Client" in Salesforce, but it seems Zapier can't quite get there yet. 

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Stephen

Hi guys, great to see your interest in our Zapier integrations. I'm a big fan of using Zapier 🙂
 
Great feedback here, we'll make sure to pass it to the Product Team.
 
I wonder, for now, would it be useful to Zap a Folder to Wrike and then create the needed Project in the Folder within Wrike afterward? It means the Folder can be auto-created using Zapier when you're using the other software so you can come back to it later.
 
Looking forward to hearing more about your use cases. Thanks for posting 👍
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Thanks for your reply Stephen! Here is a bit more info on my use case:

We use Wrike to manage the deployment of our video security solution and Hubspot for the sales process. We would like to keep Hubspot synced up with Wrike after the sale is made and Zapier is the only feasible solution for doing this. To do this we would need to trigger a zap around a new project (deployment) being created so details can be updated in Hubspot. 

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+1 Here! We need to all upvote a Zapier integration. Just got this back from the help desk at wrike today:

 

Hi Noel! Improving our Zapier integration is not on the short-term roadmap, however our Product Team may give it a higher priority later this year. That is why it would be great if you posted your suggestions in the Product Feedback section of the Community. That way we'll be able to get other users who ask for these features to upvote your posts and keep track of the most popular ones.

 

 

--Noel

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Stephen

@Joe, thanks for your use case, it really helps our team understand how people would like this integration to work.

 

@Noel, thanks for taking the time to post this here 👍

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Hi - My Wrike Account Manager suggested that I look at Azuqua as an alternative to Zapier. There are about 30+ trigger options there. Why don't you have those same options available in Zapier? Azuqua is a much higher license cost than Zapier. You're limiting a huge set of users that already have Zapier accounts but can't do much with Wrike unless they have API/webhook coding knowledge.  C'mon Wrike -- you can do better!!  (This is a friendly competitive nudge to do a solid for us lo-code users out here...)

Here's an example: Only TWO (2) triggers in Zapier!!

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@Noel Glad to here you know about both options (Azuqua and Zapier!). From our end we're able to control what is possible via API, but Zapier and Azuqua control what actions (like zaps/triggers/actions) are possible via their platforms. Personally, our team heavily uses the Zapier integration so I completely understand wanting to see more options. 

Stephanie Westbrook Community Team at Wrike En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Hi there, Actually that is false-- as I reached out to Zapier directly and they confirmed that you at Wrike have to update the integration.

In fact, a developer at Wrike (via a help request) also confirmed the same. (See my post above from Jan 12). 

 

So the ball is FIRMLY IN YOUR COURT. Please request to put this on your immediate roadmap.... I'll beg.... I'll keep whining... I'll bug my account manager (again) (and again).... pretty please?

 

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@Noel Howell you're a champ! 🤗

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@Noel I'm doing some digging and verification over here on my end to get a clear answer on whether or not this is something we can take or needs to go to Zapier. If it is something our team can help with we will, of course, share the feedback with the team. I'll post an update here as soon as I have something.

Stephanie Westbrook Community Team at Wrike En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Thanks!

 

I have a nice email chain from a developer called Sergey at Wrike that I can forward as well :)

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@Noel No problem, I think I found the thread here. Everyone on our Support Team is fantastic, but Sergey is one of my go-tos (if that's the Sergey you're talking about). I got some clarification: Zapier is able to help us make new prebuilt Zaps but creating new additional triggers and actions is something that our team would have to do. We're passing all of this feedback to our Product team - but if you could list some specific triggers/actions that you're looking for that would be great!

Stephanie Westbrook Community Team at Wrike En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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YES! That's IT :) Great sleuthing work.

 
So... The easiest thing is just to match the options you have in Azuqua. There are a LOT!
 
But if you want specifics.... I want to be able to:
- Trigger on project (not just folder) <-- this could just be visibility into the folder 'type' that is returned when a record is found
- Trigger in project/folder created within subfolders. <-- you can include sub-folders with the task trigger, but not folder trigger
- Pull an item's Permalink
- Pull an item's parent information> this is so that I can filter out things that I don't need
- **SEARCH for records . <-- this is especially important if you get an item from another connected system and then need to find the correct record in Wrike that you need to update
- **Trigger on UPDATED records
- Optional: trigger on time entry
- Optional: Trigger a new report to be run or when a new report is ready
 
 
Here is a use case:
When a new project is created in sub-folder of a parent folder (e.g. All Projects (one folder)/Client folders (many!!) /New Project (single folder), I need to use that information in a multi-step Zap (e.g. post to slack with the permalink, list the project on an internal project tracking grid, forward to the development system, etc). With the current Zap, I can get a new folder, but only new main sub-folders, nothing further down. I can't get the permalink, so I can't do anything useful with the information that is returned.
 
Thank you,
--Noel
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@Noel that's perfect! Thank you so much for the detailed use case 🙌. I'm passing this on to our team so they can read more about exactly what you're looking for. No promises, but at least we have more to share with them now. 

Stephanie Westbrook Community Team at Wrike En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Any update Stephanie?

I've been avoiding trying anything due to the limitations of the alpha  integration, but I just checked today to do a BASIC task and I can't even UPDATE a task? Even if I feed it the task ID? Really?

This is like automation 101. C'mon please get Wrike to get this updated... PLEASE!

 

--Noel

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Hi Noel, we've shared the feedback with the team and will keep bringing it up as votes and posts come in, but right now there's no update to share. 

Stephanie Westbrook Community Team at Wrike En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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+1 waiting !

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Adding more context today: This info came back from Zapier Support:

----

"...I took a peek and found that Wrike does not provide a response from the Create Task Action. Providing data back from an Action is not required, although it is a best practice we recommend.

What data were you looking for from this response? I can add a feature request for them on this and add your info to make sure you are notified if/when they have an update.

Get back to us on this, we definitely want to get this working for you!"

-----
 
Can we get this BASIC RECOMMENDED UPDATE? 
 
 
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Stephen

Hey Noel, speaking to the Product Team, it's something they are interested in but there are no plans to add this to the short-term roadmap ahead of other essential updates. It will be discussed again soon internally and if I have any new information I'll update you here.

@Everyone, if you're interested in seeing these updates please make sure to vote on the original post.

Also, I want to bring this API post to the attention of anyone here who may not have seen it because it may be helpful 👍

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Hi Stephen,

 
That is super-disappointing. Your zapier integration is basically an alpha version 1 -- you don't even share data back from a completed trigger! (Which is a Zapier-recommended step.) This update should be trivial to implement given your stellar API. There is a ton of data and research on why this should be important to your product team. 
 
Many users are NOT tech-savvy enough to understand and use APIs and webhooks. You're forcing this army of citizen developers at your fingertips to learn coding when the trend in THE ENTIRE INDUSTRY is to enable no-code/low-code development. Your decision-makers should look at the Gartner research on iBPM (intelligent business process management) and where the future revenue trends are. There is business-value for Wrike within immediate reach!! Key takeaway: smart enterprise IT departments will turn away from platforms that do not enable iBPM. Wrike will not fit this criteria.
 
Here are some articles you can share:
"Forrester calls the low-code market a "high growth" area, and predicts it will grow to over $10 billion in 2019."
 
 

iBPM tools consist of three key pillars:

  1. Ease of Use – meaning minimal or no coding with a user friendly, visual-based drag-and-drop functionality.

  2. Enterprise-grade Performance – with scalable BPM capabilities with processes, unified data, and support of the continuous change and process improvement with minimal investment.

  3. Agility – meaning the ability to change processes faster than ever, with reduced dependence on the IT department, comprehensive and accessible analytics to help all system users make data-backed decisions, and rapid delivery of processes with an ability to change process elements (with no pause to the process).

Additional articles:
 
Thank you,
--Noel Howell
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@noel - You're my hero.

For a different perspective, I've just come off almost a month of integrating almost every single process of our company via Zapier including email, calendar, accounting, inventory, live chat, tickets/support, internal chat, CRM, order management, marketing automation, lead forms, and more.

More than half the apps we were using have now been discarded and what was a key deciding factor in choosing a replacement for each app? Zapier. More specifically custom-field management.

So why I am I writing this here now? Because as much as I was LOVING everything about Wrike, and how it could fit into our workflow, I just found out 15 minutes ago that Asana smokes it in what I can do quickly and simply in just a few minutes with Zapier. Alas, I'm the customer who will be using the competition, even though I don't want to.

10 years back, I paid a developer almost $20K to integrate a whole bunch of systems that now costs me $50 a month and I can fix it on my own.

So please Wrike, if you can play a little catch up in the Zapier stakes, you'll do well. Too late for me, but plenty of others will love you for it.

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Aww shucks. Thanks for the shout out @Benedict.

It seems as if Wrike is not interested in partnering with the #1 3rd party integration (Zapier) because Zapier requires that Developers/Platforms write their own integrations. But the approach makes sense! Who should know Wrike's API better than Wrike!?! Competitors have invested their own time and $$ in developing integrations which is why they are SO much more expensive. Wrike could do a basic update and capture this HUGE market share. 

Here's a suggestion to Wrike--- how about letting the API gurus you have here in the Community to write the Zapier update? I'm sure someone can do a great job. You'd just have to accept and submit the update to Zapier on your behalf.

I recently attended your Wrike API Webinar to see if I could glean some insights on timeline or reasoning for not doing an update. Basically, the Wrike developers laid out 3 options for people like us who don't know how to code....

1. Hire an expensive Developer

2. Sign-up for an expensive 3rd party pre-built solution 

3. Learn to code

 

Reasons why I'm not able to do any of these options:

1. No budget.

2. No budget. (e.g. Azuqua is $50/month PER 'flow' (zap), minimum 5. & Tray.io is about triple the Zapier pro range at$495/month!)

3. No Time / Not allowed in my job duties / lukewarm interest

 

------

Ironically, one of Zapier's competitors (Tray.io) just sent a rather long research-filled marketing email today which bears sharing on this subject. (Excerpt below)

  • Automation will change the world: Research firm Forrester projects automation will have massive effects on the US workforce by 2025, eliminating many traditional jobs while creating 8.9 million new ones specifically focused on automation. Yet the same report states 93% of automation specialists feel unprepared to tackle the challenges of automation. Are you ready? This is not a drill. This is an important new direction that will affect all businesses.

  • Automation is already in play: Successful companies already benefit from automation. Amazon is using automation to store 50% more inventory while requiring less than a minute of manual labor. You’ve likely already heard about the company’s seemingly unstoppable growth, including its most recent quarterly results, in which Amazon beat every analyst estimate, increased revenue 43%, and more than doubled its net income.

  • Automation offers enormous business upside: These types of gains aren’t restricted to the likes of Amazon. Research firm Aberdeen reports that organisations that use intelligent business automation grow revenue 220% faster, capture 290% higher profits, and have 9x the average deal value of those that don’t.

Automation is providing that upside right now. A modern automation platform can enable teams to outperform their competition. Put the power of automation into every organisation.

Time after time, we’ve seen how smart business automation, coupled with ease-of-use and open-ended integrations to any cloud-based tool, can significantly improve processes and capture specific, measurable gains. 

 

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+1 

Very very very much needed here as well

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What's the status on these brand new Wrike triggers and actions? 🙂

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Hi @everyone, jumping in here to let you know in case you haven't seen it yet: we've launched Wrike Integrate that connects Wrike to many systems including HubSpot. Please post your questions and feedback here 🙂

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

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Wrike integrate at $20 per user to integrate from Wrike to other platforms when we already license Zapier to run the integrations between multiple platforms at $50 per month for the entire business...  

I think you might need to re-visit your costings there as that's simply ridiculous.

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Wrike Integrate is a 'paid add-on'? That's ludicrous. I'm sticking with Zapier and Postman. 

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