Mobile App new version issues with immediate access to new posts

I have been seeing an issue since the new version was released.  I am an iPhone user and am on the most recent iOS with the current version of the app installed. 

I love the feature additions such as reports and dashboards (great help, thank you) and the efficiency of using the mobile a app; but now I often cannot use it for normal actions such as posting a response to a new comment.  It will not fully load the comments and does not permit features such as tagging a user in the response.  It appears that it has to wait some time for the comment to post through on the server side maybe?  But this worked amazingly well before the new app was released.

Any update on when this may be fixed?

1 commentaire
Spot On Innovative Approach Stellar Advice

Hi Jennifer, this doesn't sound right so I've raised a ticket with our Support Team who can help with this. 

In the meantime, can you please double check there are no new updates for both your iPhone software and the app on the App Store 👍

Thanks for posting! 🙂

Actions pour les commentaires Permalien

Folllowing List for Post: Mobile App new version issues with immediate access to new posts
[this list is visible for admins and agents only]

Haut de la page
Didn’t find what you were looking for? Write new post