Another Wrike flaw - Storage

I'm not surprised to see Wrike dropping the ball in another area, and using the same response "I'll pass it on" to what should be urgent and important changes. Customer service, action, product design is a recurring theme - all are poor.

Our company started the week to find we had used all our storage space. Great. Thanks for the notification Wrike - yeah right. That's not important is it. It's only your customers unable to use your product. And spending a lot on it. So fun.

And so I spent majority of yesterday deleting over 2000 images and tasks - of course that can't be easy can it Wrike?? They have imposed a 500MB size limit on bulk deletion of items. Thanks for that. So fun selecting 80 photos at a time. So fun.

Next, I have emptied our Recycling Bin.
Of course, to find quite a few items in there - because Wrike hasn't setup an IT basic - an auto-deleting Recycling Bin... Why would I want to keep items from over a year ago Wrike?? Please do tell. So fun.

And after doing those two things yesterday - guess what????
Wrike still says I have "0 B out of 125 GB of storage available". So fun.
24 hours of waiting - still no change in GB storage, and no response from Wrike to help.

What do I do now Wrike? Please do tell.

So fun.

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Hi Nick Barrett! Thanks a lot for sharing detailed feedback on our forum! I've asked my colleagues from the Support team to take on your questions in the other thread, they will be contacting you about this ASAP 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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I have the same problem now so what actually was done since this message here to allow a user like me to easily know how much storage I actually use and what happens after deleting lots of files the hard way - same as was described above! 

I need help ASAP due to not being able to upload files now... and support works slow!

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Hi Ronen Bekerman, I'm sorry to hear about this issue. I can see that our Support Team has provided you with a solution and it seems that the problem is no longer persistent. If that's not the case, please let us know.

Juan Community Team at Wrike Wrike Product Manager Infórmate sobre las funciones y prácticas recomendadas de Wrike

Juan Wrike Team member Infórmate sobre las funciones y prácticas recomendadas de Wrike

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