Assigned Tasks not Showing in Inbox
Hi Wrike,
Some on my team are noticing that when they are assigned a task, it no longer shows up in their inbox. How can we fix that? Is it a setting I need to change as an admin?
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Hi Lindsey Steed, I've raised the ticket with our Support team so that they could advise you, and I can see that they have reached out to you via email. Please let me know if I can help you with anything else 🙋🏻♀️
Thank you, I've sent them a reply. Hoping to find a solution as it is very frustrating for my team to not have newly assigned tasks show up in their Wrike inbox.
Thank you for getting back to me Lindsey Steed, I definitely do understand that. I see that the team is working to get the issue resolved. If you have any other questions, I'm happy to help!
I have one team member this is happening to. The most recent one (today) has not been opened for a while. Did you find a resolution/solution?
Hi Pippa Wright, welcome to Wrike's Community 👋
I'm sorry to hear your colleague is experiencing this! This issue has been resolved, but these things can sometimes happen. I'd advise your colleague to submit a ticket for our Support team using this web form.
Please let me know if I can help you with anything else!
Lisa Community Team at Wrike Wrike Product Manager Conviértete en un experto en Wrike con Wrike Discover
Lisa Wrike Team member Conviértete en un experto en Wrike con Wrike Discover