Retrieve deleted attachments
How do we retrieve a deleted attachment?
According to the info available, if a task or project is deleted, it can be found in the recycle bin along with all it's attachments. However, if only an attachment is deleted, in error, how do we find that?
TIA
Hi Anne-Marie Azopardi Fuller, welcome to Wrike's Community! 👋
I've asked my colleague from the Support team to reach out to you by email, and I can that she has now.
Please let me know if I can help you with anything else!
If you'd like to know what this Community has to offer, please check out our New to Community forum 🤗
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
I have the same questions. Can someone please reach out to me? I need to recover a deleted attachment.
Thank you and I look forward to hearing from you.
Hi Sheila Abes, welcome to the Community, and thank you for posting! I see that you're already in touch with our Support team and they're able to retrieve your files. Please let me know if I can help you with anything else.
@... I have the same issue. Can someone please reach out to me? I need to recover a deleted attachment.
Thank you!
Hi Meredith Lupa, welcome to the Community 👋
We've asked our Support specialists to each out to you about this, and I can see they have - please check your email inbox 👍 And let me know if you need help with anything else!
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hello,
I have the same issue. Please write the solution here so that everyone can see it, rather than each person requesting an individual email.
Is it possible for a collaborator to retrieve attachments that were deleted from inside a task subfolder? The task or folder was not deleted just the files.
Thank you.
Hello Clara Bucataru, welcome to the Community. I'm afraid that there's no general answer we can share with you about this situation. Our Support Team would need to take a closer look into your case in order to provide you with an accurate reply. For this reason, I've opened a ticket on your behalf - you will be contacted shortly 👍