Branding Guest Review Notification Email

We have used your system now for about 8 months sending proofs to our customers via the proofing tool and the biggest problem I have with it is that the notification email that the customer receives with the proof link comes from Wrike. This has caused most of our issues. As much as we try to inform our customers and educate them on our proofing system being named Wrike and to look for an email from Wrike that contains their proof, they are just not conditioned to receiving emails from Wrike. So sometimes it goes to their spam, sometimes they think it is spam and so they delete it. We send out around 20-40 proofs a day all to different customers, some of them being brand new customers and some being re-occurring customers. We need for you guys to allow us to, at the very least, be able to change the name that appears on the email that is sent to the customer. We need to be able to change it to our customer name so they know not to delete it. But ideally we need to be able to hook it up to our domain so that the email comes from our email address(es). This can not be a unique issue that we are having.

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Hugh

Hi Adam Bostrom, thank you for sharing this suggestion! If there are any changes or updates about this, I'll be sure to keep you posted.

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