Wrike desktop app does not open after update
After a recent Wrike update, my desktop app has stopped opening. When I click on the executable to run the app, the cursor will briefly display the spinning loading circle, but within a few seconds it goes away and nothing ever opens. I've checked the task manager and Wrike opens 10 background processes, but it never opens an actual window I can interact with. I've tried rebooting the computer, uninstalling/reinstalling the app, and running a repair install, all to no effect.
I wanted to submit a support ticket, but couldn't find a place to do so on the website, so this is my last resort. Any suggestions would be appreciated.
Hi Chris Handrick, welcome to the Community 🙂
I'm sorry to hear that; I'm raising a ticket for you right now.
Lisa Community Team at Wrike Wrike Product Manager Conviértete en un experto en Wrike con Wrike Discover
Lisa Wrike Team member Conviértete en un experto en Wrike con Wrike Discover
Same here.
App updated today, since then can't get it to open .
Please raise a ticket for me too.
One of my employees is having the same issue.
Hi folks, apologies for the inconvenience! Please reach out to our Support team and they will do their best to help. If you'd like to, I can raise a ticket on your behalf, just let me know.
Lisa Community Team at Wrike Wrike Product Manager Conviértete en un experto en Wrike con Wrike Discover
Lisa Wrike Team member Conviértete en un experto en Wrike con Wrike Discover