Cannot Tag / Move Tasks

I maybe out to lunch but I think that it has to do with owner rights of the task and parent folder. Even though you have admin rights to the account it does not mean you have access to everything within the Wrike Software. Users can create folders and choose to not share them with anyone. Even though you have admin rights you will not see these folders. Your case maybe like that, where some other user created the folder that the task sits in and has limited the permission levels of the other users to what they can and cannot add. 

I am sure if you create a ticket with Support Desk they can help resolve the situation for sure, but that is my guess. Anyone can correct me if I am wrong.

-Ryan

I don't think it is an owner's right problem as I am the owner and cannot change the tag. There must be someting else.

Hi Jose Mota Velasco, would you like me to ask someone from our Support team to reach out to you about this? Let me know 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

I am having the same issue. SOme users in our account can add tags and others cannot, yet they are set up the same.

Having the same issue. I created the folder and the tasks. Somehow, the task got tagged in another folder, which I also created, and now I cannot remove it.

Hi Sandie Hancock, thanks for getting in touch about this. I've created a Support ticket for you now and the team will be in touch shortly. 

Elaine Community Team at Wrike Wrike Product Manager Infórmate sobre las funciones y prácticas recomendadas de Wrike

Elaine Wrike Team member Infórmate sobre las funciones y prácticas recomendadas de Wrike

Since I've started using the "new" interface, I no longer have the ability to tag tasks/projects. I don't see a plus sign to add a tag, nor do I have the "include in..." option in the task description.

same with me. Thanks for confirming the issue Cindi. Lisa or Elaine, could you help? Regards.

Hey folks!

Tagging in Wrike Lightspeed works via the Location field:

You can edit the location by hovering over it:

Please let me know if that helps!

Cindi Hopgood Welcome to the Community 👋

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover