Insufficient Help Files

You need to add a section in the Help files for error codes and possible solutions.

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Stephen

Hi Suzanne, what files are you looking for exactly? Are you getting error messages in Wrike? That shouldn't be happening!

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I got a little yellow message at the bottom of page that simply said "Import Failed". I was using the same template structure I have used for dozens of imports. I verified everything that I know could cause an issue and it still kept failing. I was hoping there would be information on your site listing possible solutions.

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Hi

I am getting exactly the same little yellow box messaging without any further description of help.  I agree, it should not be happening.

 

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I am getting an import failure note.   Why is a spreadsheet in excel 97-2003 not working?

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@Patty Hi, sorry for the long reply! 

Are you still having issues? Please let me know and I'll raise a Support ticket for you if needed.

Waiting for your reply.

 

Lisa Community Team at Wrike Wrike Product Manager Conviértete en un experto en Wrike con Wrike Discover

Lisa Wrike Team member Conviértete en un experto en Wrike con Wrike Discover

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Hi Lisa, the issue was resolved by the help desk.  thank you

 

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