Windows desktop app crashing repeatedly

Sorry to hear this Kate. Let me raise this to the Support Team to run through some troubleshooting and investigate the issue 👍

I have been experiencing the same issues as Kate has. Unexpected, frequent crashes of the Windows desktop app, not resolved by updating, removing and re-installing. Most often, Wrike will crash when I am mentioned in a task with the "@[name]" function. After it crashes, the Wrike app icon will no longer be pinned to my my task bar. Incredibly frustrating.

-Windows 7 Professional, Service Pack 1

-Wrike version 1.6.0 (no newer updates available according the "Help" link

Hi Nancy, I've raised a Support ticket and the team will be in touch to look into this with you. Thanks for posting!

Nancy and Stephen - Support was able to help me directly by reviewing the logs from my machine, but the thing that seemed to resolve the issue was changing a setting in File > Preferences - uncheck "Enable Fast Loading of New Windows". Could be worth a shot while you are waiting on a Support case!

@Kate That'll definitely help some people. Thanks for sharing 🙌 

Hello, my teams desktop apps (windows) keep crashing too.

Hello

Is there any news on this topic? I face similar issues. The app crashes even if it is hidden and I do nothing with it.

This is also occuring for me. It crashes about every hour to hour and a half.

Hi guys, if you're experiencing issues, please ensure you're using latest updated version by following these steps.

Any further issues, please let me know.

Same issues here. Wrike desktop just closes randomly every 15 - 45 minutes.

I use the app because via the browser it becomes too slow to work with.

@Felix hey, sorry we've overlooked your comment here. If you're still experiencing the issue, please let me know and I'll raise a Support ticket for you. 

Lisa Community Team at Wrike Wrike Product Manager Conviértete en un experto en Wrike con Wrike Discover

Lisa Wrike Team member Conviértete en un experto en Wrike con Wrike Discover

Hi - My Wrike app has been shutting down randomly several times a day. This is happening to several of my team mates. We've uninstalled and re-installed the latest version. Is there a solve for this?

Hi May Lim, our Support team is in touch with you via email. Please let me know if I can help you with anything else 🙋🏻‍♀️

It's still the same, as soon as I open an attachment (specially a jpg or png), Wrike crashes! it's actually very frustrating!

Hi Tanzeel ur Rehman I am sorry to hear that you are facing this issue! I have raised a support ticket on your behalf. One of our experts will get back to you shortly to assist you further. Thanks for understanding.

Rohan V Community Team at Wrike Wrike Product Manager Conviértete en un experto de Wrike con Wrike Discover

Rohan V Wrike Team member Conviértete en un experto de Wrike con Wrike Discover