Duplicating Templates - Changing Default Settings

When duplicating templates we find it useful to copy assignees and task descriptions.  But we have to select these boxes every time.  We think it would be useful to be able to change the default settings. 

Votar positivamente 6
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
1 comentario

We would love defaults for all the copy tasks checkboxes. We use custom fields in our templates and they are lost in the copy if someone new forgets to check the box. 

1
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Duplicating Templates - Changing Default Settings
[this list is visible for admins and agents only]

Superior

Próximas sesiones en vivo