Where is my post?

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Nathan Buckley

I submitted a product feedback post but I can't find it in 'My Activities' or anywhere on the website. I'm wondering if it got lost and I have to post it again. Can a mod help me with this?

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Nathan Buckley

I should add that the reason I feel compelled to follow up is because the community team has been so helpful and responsive to feedback in the past, not to mention actually following through to fix bugs and add requested features. Given that experience I feel encouraged to keep posting useful feedback in the hopes of continuing to make a better product for everyone. It's just that in this case it seems the feedback may have gotten lost in the digital ether, so I just wanted to double check to make sure it's not just being held in some review queue or something before I post it again. Thanks ❤

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Basudha Sakshyarika

Hey Nathan! Great to see you here in the Community! 🎉
 
I've checked all the records, and it looks like you submitted your feedback through the mobile app. Can you please confirm that?
 
I noticed that two product feedback tickets with the subject "Android product feedback ticket" were created on July 17th and 24th. Is that what you're referring to? If so, don't worry—they're safe with our product team. You can access them in the Community by hovering over your profile (top-right) and then navigating to My Activities -> Requests. Can you please try this and let me know if you are able to see them?
 
I definitely recommend posting them in the Community for better visibility. We have a Wrike for Mobile forum where our Product team responsible for mobile apps keeps a very close eye on feedback, feel free to post it there as well.
 
Let me know if you need anything else!

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Conviértete en un experto de Wrike con Wrike Discover

Basudha Sakshyarika Wrike Team member Conviértete en un experto de Wrike con Wrike Discover

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Nathan Buckley

Thanks for looking into it Basudha, but neither of those are the post I'm referring to. It would have been around the same date as I posted this my original query here, and I did it on desktop/web, not mobile. It's all good, it most have gotten lost in the digital aether.

I'll repost it later when I find the time. Thanks 😇

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