Automation rule stops suddenly & aan email is notified citing the same

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Hitesh Karkal

I have recently noticed for a specific Automation rule that it suddenly stops running & an email is triggered notifying the same asking to fix in Wrike. Honestly, there is no fixation required, all I need to do is login to wrike & turn the toggle on again. Anyone encountered this before?

P.S. I can confirm that nobody turned off the toggle for the automation

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Lisa

Hey Hitesh Karkal, I'd definitely suggest to contact our Support team about this. Let me know if you'd like me to raise a ticket for you 👍

Lisa Community Team at Wrike Wrike Product Manager Conviértete en un experto en Wrike con Wrike Discover

Lisa Wrike Team member Conviértete en un experto en Wrike con Wrike Discover

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Hitesh Karkal

I did raise a support ticket, let's wait for the response

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Nana Agyekum Bannor

Didi this get resolved?
I am having the same issue

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Basudha Sakshyarika

Hi Nana Agyekum Bannor! 🙋🏻‍♀️
 
It seems one of our support team members have been in touch regarding this and will be able to assist. Please let us know if there's anything else we can help with. Thank you! 😊

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Conviértete en un experto de Wrike con Wrike Discover

Basudha Sakshyarika Wrike Team member Conviértete en un experto de Wrike con Wrike Discover

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