Roundtable Question: Time Tasks/Issues/Tickets Spent in Status

Hello everyone!

Back again with details on another question asked during the roundtable.  We had discussion about seeing how long particular issues, tickets, tasks spend in a specific workflow status. 

I certainly see this often with the above use cases (i.e. one customer I've worked with desired this for audit/compliance reports).  But this can also be a really effective metric when analyzing your project team's tasks.

As mentioned during the call, this is available as part of our Wrike Analyze platform.  In fact, there's even a template to get you started:  Productivity Analysis.  To install:

1. Navigate to your respective space and click the + under tools to build a new tool
2. Select analytics board option
3. Choose "Productivity analysis" from the template options

Once installed, you'll see some few different ideas on how to see the time an item spend in status:

• Charts that show the average time tasks are spent in status to help identify global workflow status issues.
• # of status changes to see the common status movements within your environment
• Task Time in Status Details where you can see the specific time spent by days in a table format for each task, each status.

cc: Ryan Molloy 

Matt Allen Community Team at Wrike Wrike Product Manager Conviértete en un experto de Wrike con Wrike Discover

Matt Allen Wrike Team member Conviértete en un experto de Wrike con Wrike Discover