Automatically send an e-mail with documentation to guest approver upon approving

Hi all,

We create a product that is dependent upon the approval of our customers, right now we provide the customer with a Wrike link in order to approve the document(s) (through guest approval). Once, the document(s) gets approved we finish the guest review, but that also means that whenever a customer clicks the link in his/her email again he/she can't open the link because it is gone, and thus has the contact us again to provide them with the document(s) that creates a lot of unnecessary work.

It would be great if Wrike could send only approved documents automatically as a confirmation to the customer (guest reviewer). So that the customer and we can get our administration done automatically, without the unnecessary hassle of finding documents again after the approval. 

We really hope a setting like that can be integrated in Wrike.

Kind regards

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Hello Edgar Bloemendaal, welcome to the Community 👋🏻

Thank you for posting! 

Currently, guest reviewers can download files if you check the box 'Allow guests to download files' when creating the approval and the access is dependent on the time you choose and the review being continued. 

I've shared your feedback with our Product team and if there are any plans to introduce such functionality I'll be sure to let you know🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Infórmate sobre las funciones y prácticas recomendadas de Wrike

Cansu Wrike Team member Infórmate sobre las funciones y prácticas recomendadas de Wrike

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