[From Wrike] Community Inspire - Sherrie Besecker

Hi everyone!

 

Today, we are happy to share the second post of the Community Inspire series with Sherrie Besecker one of our long-time Community Black Belts 🎉 

Sherrie has an extensive experience in the healthcare industry and she is the Subject Matter Expert for Wrike in her company! You can find out more about it in this case study. Let's hear it from her, if you have any questions for Sherrie please don't hesitate to share them in the comments 👇

 

 

I am a Creative Technology Manager at Syneos Health. We are a full-service, and end-to-end healthcare company, which provides services ranging from Clinical Trials, Patient Engagement to marketing & advertising and more for our clients. My role is to support Wrike for over 2100 users.

 

 

It start in 2017, and we rolled this out to one of our Advertising groups, GSW Columbus - for about 300 users. After planning, pilots, testing, and adjusting, we successfully rolled this out in 2018, and since then have expanded across our organization to all our agencies, PR, medcomms, Corp, IT, and many other teams and business units.

 

 

Adoption and change management is always the hardest part. Getting teams to use Wrike, the way it's intended, keeping this simple, but consistent.

 

 

Request forms to create new projects and work is probably the primary case for increasing productivity. This not only standardizes ways of working, but it also saves time for our PMs - who no longer have to spend time building anything manually in Wrike.

 

 

As the Wrike Subject Matter Expert at our office, I consider myself an expert in just about everything in Wrike. From helping users get logged in, to features and functionality, to training users on various topics, to coming up with better and more efficient ways to streamline processes - In order to be successful, I have to know quite a bit. I would recommend for anyone wanting to refine and improve their Wrike Skills, bookmark Wrike's Help Page AND sign up for Wrike Discover courses!

 

 

Wrike allows our teams to seamlessly interact and collaborate on work, in a way that fuels our productivity and breaks down natural barriers in day-to-day communication and workstreams by providing a source of truth for teams.

 

 

HUGE.. any time I had or have a question, or can't figure something out - the Community is the first place I check to find answers!

Me - I mostly create test tasks and work. But for our account, I would say we create thousands of tasks every single day.

 

Request Forms (blueprints), Inbox (and @mentions), Wrike Proof (posting, commenting, reviewing)

 

Request forms - because they make everything that much easier!

 

I wish you'd had the Wrike Space templates - or even Spaces when we started - this is a game changer for new teams coming on board.

 

Thank you Wrike and Wrike Community for spectacularly changing the way we work every day to make our work life easier!