Set Dot Marker As Default Comment Type

I am not sure what happened but before when a guest reviewer would click into their proof it would default to the dot marker. I liked that because they could just click anywhere on the screen and begin making their comments. But recently that has changed. It now defaults to the highlight text tool. This tool does not allow you to just click anywhere and leave a comment. Is there a way to set the default comment marker to the dot marker? Also, what happened to chat support?

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Hi Adam Bostrom, sorry for the late reply! 

Thank you for your feedback on guest review; you're right, currently, the highlight tool is the default, but our Product team is listening closely to the feedback. Thanks again for sharing!

As for chat support, there seem to be no issues, but please let me know if you're experiencing any! 

Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover

Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover

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What I really think should be done is give the option in the account settings to set your default guest review tool. Some people might find it useful to start with a different tool but others might like the default set to the dot marker.

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Hugh

Hey Adam Bostrom, thank you for the suggestion! I'd recommend creating a thread in the Product Feedback section, this way other users can vote for it and can share their own feedback 😊 

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Ok, I have now done that.

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Great, thank you Adam Bostrom🙂

Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover

Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover

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