Auto follow when creating a task is not setting me as the follower

Hi - I reported this issue sometime last year and the bug is still there. Any timeline for getting this fixed? The issue is that when I create a task, I'm set as auto-follow, but when I check my dashboard for Tasks I Follow, it's not there. I have to unfollow and then add myself as a follower. This is a major issue for tasks I create that I'm not assigned to but want to follow. Hope this is prioritized..

 

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Hi,

Having same problem since they introduced the dashboard feature for followed tasks. They told me it was fixed, but alas not.

Regards,

Wayne

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Hi Jimmy An and Wayne Smith, apologies for the delay and sorry to see you're having an issue! 

I've raised a ticket for you both now and our team will be in touch to assist further. If you need anything else let us know 👍

Elaine Community Team at Wrike Wrike Product Manager Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

Elaine Wrike Team member Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

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I also have this problem - tasks I auto follow do not show up in the "Tasks I Follow" widget, unless I manually go into the tasks and unfollow then follow again. This makes the widget pretty useless and misleading. 

Is there any update on a fix for this bug?

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Hi Elaine there is no need to open support ticket. This is simply a non-working feature. Clear to everyone who suddenly see it is not working as advertised.

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Hugh

Hey everyone, the Product team is aware of this bug and are working on fixing it. As soon as I have an update for you in regards to this, I'll let you know.

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Hello Hugh,

I want to support this request strongly. It is quite a major function to see all followed tasks. Quite more important than some other stuff your developers seem to be working on.

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Hugh

Hi Florian Kislich, thank you for the feedback here.

I don't have an update right now, but as soon as I do, I'll let you all know 😊

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This appears to still be a bug 4 years later!!!

I've created a couple of thousand tasks for our team that I will never use and do not need to follow, yet I am getting notified of every change to those tasks. This are intermingled with other tasks that I did not create. Adding a dashboard widget to show all followed tasks returns an empty list, unless I 'unfollow' and re-'follow' a task, then it appears in the list.

The only way I can find to unfollow these tasks is to manually sift through thousands of tasks to find them all.

There has to be a better way!

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Hey Matt Balaam 👋
 
I wanted to understand a bit more about this case. Are you talking about email notifications?
 
If yes, you can disable certain email notifications by clicking on your profile picture > Settings > Email Preferences and unticking the checkboxes under the 'For tasks assigned to me or created by me' and 'For other tasks I follow' sections. Have a look at the screenshot below.


If this is not what you are referring to, I will raise a ticket right away, and our support team will be in touch with you shortly.
 
In the meantime, please let me know if I can help you with anything else. Thanks!

Rohan V Community Team at Wrike Wrike Product Manager Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

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Hi Rohan V,

no, it's not about Email notfification. It's about the handling of followers in general. There seems to be two different categories of followers, but the difference is not visualized. If you got added as follower automatically, it's not the same as if you were added manually or by writing a comment.

Florian

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Rohan V, no, it's not about email notifications. I still want notifications on for the tasks I 'actually' want to follow.

What I am referring to is the fact that there is no way for me to bulk remove myself as a follower from tasks that I created (and am therefore auto following) but I do not actually want to follow.

It's possible to generate a dashboard widget of tasks you follow, but it only picks up tasks you have manually followed. The tasks you are automatically following because you are the creator do not show in this list. There is no way to find these tasks other than manually going through every...single...task one by one and seeing if you are following it.

We really need two upgrades here:

  • The ability to see ALL tasks you are following, auto and manual, and easily unfollow in bulk.
  • The ability to create tasks without automatically following them. Many users create tasks for other team members to use, but do not need to follow the task at all.
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Thank you, Matt Balaam and Florian Kislich  for clarifying and providing detailed information. I now understand what you are looking for and have communicated it to the Product Team. If there’s any progress on this feature request in the future, I'll be sure to let you know.
 
Thanks again!

Rohan V Community Team at Wrike Wrike Product Manager Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

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