Email Settings For Users
Issue
The e-mail “spam” Wrike sents is a big issue. Of course, the user can change e-mail settings to get only notifiers he really needs, but most users miss to do so.
They are annoyed but do not communicate the problem they have as they think that is the way Wrike works. We often hear their (justified) complaint as a side notice…if at all
Solution
For me, as admin, it must be possible to set the default settings for a user at least once – when creating the user.
If this is too specific, I wish to set default settings for a group.
Can you forward that to Wrike. What about you, do you support this requirement. (not a requirement I want to pay for, I think that Wrike has a lack on functionality here)
Yes agree with this. I have the other extreme here. Some staff have zero defaulted emails and therefore tasks being chased up for infrequent users of Wrike often get missed until I Status Update Request for them, this then prompts an email.
If they ignore that email though, then its a friendly chat in person.
100% agree, currently I have to sit with every single user to to them how to change the settings.
Please make this happen!
There needs to be more "admin" type controls to help admins make changes to work-spaces across the entire company instead of requiring all settings to be made on a user by user basis.
See my post below for a similar suggestion for admin control of dashboards.
https://help.wrike.com/hc/en-us/community/posts/360037707433-Streamline-management-of-Dashboards-Folder-view-settings-and-Table-column-settings
Again totally agree - we are just beginning to use Wrike and want to be able to set the email notifications for new users so they don't get email overload and a poor impression of Wrike. They were all shown how to update email preferences in the initial training but how many will remember to do so?
Hey everyone, thank you for all of your feedback. I don't have an update for you at the moment, but as soon as I do, I'll let you know.
Any updates on this? Recently started with Wrike and receiving complaints from collaborators.
Hi Lindsey Bingel, welcome to the Community 👋
It's not currently possible for admins to control notifications for users, so would it be possible for you to send them this link with the article that explains how to disable certain email notifications?
Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover
Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover