TaskStatusChanged Webhook Question

Hello --

Using Wrike's webhooks, I can subscribe to notifications when a task status changes. However, I'm finding that "status" in this case only applies to the broad status categories - Active, Completed, Deferred, and Cancelled. What I need to know is, if a task changes status within one of those categories, does the webhook still send the notifications?

For example, we have two statuses - In Progress and In Review - that are both Active statuses. If I change a task from In Progress to In Review, will the webhook still send the payload? Or does it only send the payload if the task changes status between the broad categories?

Thanks!
-Bradley

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
5 Kommentare

Hi Bradley Steele, thanks a lot for reaching out! I can raise a ticket for you so that you could discuss this with someone from Advanced Support. Please let me know what you think! 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Lisa - That would be great. Thank you!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Hugh

Hey Bradley!

Jumping in for Lisa here, I just raised a Support ticket for you, someone should be in contact with you soon! 😊

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I have the same question. What was the answer?

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Molly Bendell, thank you for reaching out. Yes, you will receive a webhook notification even if the status change happens inside one of the Status Categories (Active, Completed, Deferred, and Cancelled). Please check the webhook payload below where both "New" and "Ready for Development" statuses are from the "Active" Status Category:

[
  {
    "oldStatus": "Ready for Development",
    "status": "New",
    "oldCustomStatusId": "IEAC2VTXJMCKOKDA",
    "customStatusId": "IEAC2VTXJMCKOKDA",
    "taskId": "IEAC2VTXKQQ46DRA",
    "webhookId": "IEAC2VTXJAABKSWA",
    "eventAuthorId": "KUAGCEWA",
    "eventType": "TaskStatusChanged",
    "lastUpdatedDate": "2022-12-12T09:06:05Z"
  }
]

Let me know if there is anything else I can help you with😌

Lisa K. Community Team at Wrike Wrike Product Manager Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

Lisa K. Wrike Team member Erfahren Sie mehr über Wrikes leistungsstarke Funktionen und lernen Sie Anwendungsbeispiele kennen

1
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: TaskStatusChanged Webhook Question
[this list is visible for admins and agents only]

Nach oben
Didn’t find what you were looking for? Write new post