Dashboard/inbox not loading
Hi - not sure if there is a wider outage but my dashboard and inbox won't load. I've tried in three different web browsers but no luck. Do you know what the problem might be? Thanks.
Es sieht so aus, als hätten wir die übersetzte Seite, nach der Sie suchen, nicht, aber wir haben andere Inhalte auf Englisch und bieten Unterstützung in Englisch.
Wobei können wir Ihnen helfen?
Lernen. Teilen. Diskutieren.
Hi - not sure if there is a wider outage but my dashboard and inbox won't load. I've tried in three different web browsers but no luck. Do you know what the problem might be? Thanks.
Folllowing List for Post: Dashboard/inbox not loading
[this list is visible for admins and agents only]
Hi Sally, all good on the Status page.
perhaps try some of the first steps, like clearing the cache and restarting the browser. If the problem is persisting let me know and I'll raise a ticket to our Support Team to investigate.
solution: search "change proxy settings" > turn off "use setup script" > turn on "auto detect settings"