Adobe Extension blocked
Hey team,
My org is on the path to implementing Wrike and the Adobe extension.
Currently the app is stuck on 'No internet connection'. What address and port needs to be whitelisted for the app to connect and work?
Thanks in advance.
help.wrike.com/hc/en-us/articles/210323725-Adobe-Extension?flash_digest=692b58b32a8db19ec986d6f7634c1858eee7f739
Hi Brendan, welcome to Wrike Community 🙂
I assume you checked the Compatibility section of the article? Please let me know if you're still having issues with the extension - I can raise a Support ticket on your behalf.
Waiting for your reply 🙌
Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover
Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover
Lisa,
yes all material from Help.Wrike has been looked at.
I found that '*.www.wrike.com:443' needs to be added to a whitelist if having Wrike-websocket issues, but it does not mention extensions.
Please raise a support ticket, many thanks
😊
Brendan, thanks for clarification, the ticket is raised, someone from the team will soon be there to help 🙂
Lisa Community Team at Wrike Wrike Product Manager Werde ein Wrike-Experte mit Wrike Discover
Lisa Wrike Team member Werde ein Wrike-Experte mit Wrike Discover