Software Bug Triage

Wondering how the community triages bugs and what workflow you use? 

 

Thanks! 

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Eric - for reporting bugs I have a Wrike request form setup.

The actual folder it goes into has a custom workflow similar to common statuses:

- new

- assigned

- resolved

- reopened

- Closed

- duplicate

 

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Our software bugs can deal with several different teams so we have that indicated on the request form itself. Each entry tags the bug into a specific triage folder being watched by our tech partners. From there, it has a very similar WF to what Peter has here.

 

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Stephen

@Michael & Peter, great advice and insight!

@Eric - has this been helpful for you - any further questions? 🙂

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