Desktop App feedback: slow + us english

Hi, tried the Desktop App, love the idea, I especially like the Chromium framework and that you didn't disable dev tools.

I'm getting some problems with performance. There's maybe a 100ms latency when entering task contents, after every keystroke. And it does seem to be slower to load task lists and contents. My equipment is mid-high end. The app is a good idea but for now I'm simulating the experience by using Chrome's "Create Shortcut" feature with the regular website.

Also, while I'm here, the spell checker is locked to US English. In my regular browser I use British English (and Russian and French).

Keep on innovating.

D

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"a 100ms latency when entering task contents, after every keystroke" - I get this too, though sometimes the lag is even worse than that and I'll type faster than Wrike will take in the keystrokes. It slows my work down notably and is very frustrating. I would love Wrike to address/solve this issue!

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I notice this too - as also the desktop app very often breaks down. I can not click on other tasks or on documents. Even refreshing the app does not help. So I have to shut down the desktop app and work with the browser ore delete all Wrike tasks in the taskmanager first. 

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The problem still persists... (I use MacOS 10.15.2., MacBook Pro 13", 2015) No problem in Safari.

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Hi Josef Uher, sorry for the late reply here! I'm going to raise a Support ticket for you - you'll receive a notification soon 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Has there been a universal fix posted? Seems like we are all having this issue. 

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Welcome to the Community Daniel Bravo 🙂

I've asked my colleagues from the Support team to reach out to you to troubleshoot this. If you encounter such an issue again, please let us know!

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Lisa, please let me know if there are public troubleshooting steps, I'm running into this issue.

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Cansu

Hi Brett Runnion, welcome to the Community and thank you for posting. I've raised a Support ticket for you, and my colleagues will be assisting you shortly via email 👍

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Thank you Lisa-K and Cansu for following up here.

Best,
Brett

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Hi, colleagues at my company are running into the same issue with trying to review pdf documents. They are all on a new MacBook M1 chip laptop. Can include me on the solution?

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Hi Chris Condie, welcome to the Community 👋 I can see that our Support agents are working with you on this 👍

If you have any other questions or feedback, please don't hesitate to post in one of the forums! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Any update on this issue? I am seeing a similar problem. Seems to improve a bit after pressing the refresh/sync icon at the top

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Hey Tim Howell, welcome to the forums 👋 We report all performance issues to our Support team, so I've raised a ticket for you and someone will reach out shortly 👍

Please let me know if you need help with anything else! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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