Better way to find stale tasks

My team and I are looking for better ways to find stale tasks. Currently we have a dashboard widget that lets us see anything that's due in the next 7 days, and where the "last modified date" is last week, but that's not really helping us get at what we want to see.

What we'd really love to see is a dashboard widget like this: 

Tasks due in a certain time period that haven't been edited in the last few days 

An important point: it seems like the "last modified date" filter should give us some way to filter for tasks that haven't been touched since a specific time period or earlier. E.g. when I use the "last week" option for "last modified date", really what I want to see is anything that hasn't been touched since last week. However, my understanding is that if something wasn't edited in 3 weeks, it wouldn't show up in that view. That doesn't really seem to be the way these options should work.

 

Upvote 6
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
3 Kommentare

Yea I have a dashboard setup for unassigned tasks and overdue tasks to monitor it but kind of annoying.  and i wish it would auto haggle the people that set them up instead of me!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

this is such a basic attribute to have, why is it missing?  please add this a time frame like last x doesn't help my colleagues who are trying to monitor recent changes based on date, when they get daily/weekly updated reports.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Hugh

Hey everyone, thank you for the feedback! It's been passed on to our Product team, I'll let you know when I have an update 😊

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Better way to find stale tasks
[this list is visible for admins and agents only]

Nach oben
Didn’t find what you were looking for? Write new post